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in Highland Park, IL

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Hours Full-time, Part-time
Location 1538 Clavey Road
Highland Park, Illinois

About this job

 

Our workplace is fun, light-hearted, family-oriented and offers the World’s Greatest Opportunities for applicants like you. You could be a part of a team of refreshingly fun people making the World’s Greatest Hamburgers.

 

Provides supervisory support to management team by monitoring restaurant operations, assisting with cost controls, and ensuring guest satisfaction through adherence to company standards.

 

Requirements

ESSENTIAL JOB RESPONSIBILITIES
  • Oversee restaurant operation by effectively directing and distributing flow of work, either with or without management supervision. 
  • Make required adjustments to staffing levels based on business needs.
  • Ensure guest satisfaction and effectively handle guest issues.
  • Train new and current associates.
  • Ensure maintenance of company assets and equipment.
  • Operate the restaurant in accordance with company policies and procedures relating to guest relations, cost controls, food production, Serve Safe food handling practices, security, proper cash management, and wage and hour standards,
  • Effectively communicate with the General Manager, Assistant Managers and hourly associates.
 
PHYSICAL REQUIREMENTS
  • Activities include, but are not limited to, walking, standing, reaching, stooping, lifting (50 lbs. maximum), carrying, talking, and sitting.
  • Duties involve the coordination of manual and visual dexterity.
 
SKILLS/EXPERIENCE/EDUCATION
  • Demonstrate strong leadership and guest service skills.
  • Able to work unsupervised and demonstrate sound reasoning in decision-making.
  • Able to work in a dynamic, fast-paced environment.
  • Minimum of six months prior supervisory or leadership experience in a quick service environment.
  • Demonstrate good English verbal and written communication skills and basic math skills.