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Use left and right arrow keys to navigate
Estimated Pay $16 per hour
Hours Full-time, Part-time
Location 2296 Gunbarrel Rd
Chattanooga, Tennessee

Compare Pay

Estimated Pay
We estimate that this job pays $16.14 per hour based on our data.

$11.24

$16.14

$25.94


About this job

Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business

performance results in each of the key result areas by developing a culture of accountability:

• Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable

to grow sales and profit;

• Through clearly communicating brand standards and expectations;

• Through coaching, training and mentoring the Management teams to achieve their full potential;

• Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom line results

• Through building an environment consistent with the Company values where inspired loyal Associates delight loyal Guests.

Key Result Areas:

Sales and Profit Growth

o Lead district with an unrelenting passion to grow sales and profitability

o Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change

o Report district performance to Division Presidents/ Director of Operations quarterly through a process approach o Partner with Division Presidents/Director of Operations on local marketing to plan and execute DMA-level and local store

marketing plans

o Lead General Managers in creating the annual District plan

Developing People o Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety

improvement plans and results

o Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process

o Lead bench discussion with DO,DOE,OEM,HRM on effective succession planning processes

o Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts

o Ensure effective MIT and Manager training, development, and feedback execution through weekly visits with Managers in

Training

o Support and prioritize development of fast track General Managers and District Managers in partnership with DO and DOE

o Ensuring the most effective utilization of company assets and district talent

o Coach General Manager on appropriate store associate staffing requirements

o Ensure shift runner and Internal Management Candidate development

Brand Execution o Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management

teams

o Audit Restaurants on Service, Quality, Cleanliness, Facility, and safety standards

o Hold General Managers and their teams accountable for improving all Guest measures such as GEO, Drive-thru times and

Donnelly

o Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with

an appropriate level of follow up

o Partner with Maintenance Department to safeguard Facility and Equipment standards

o Lead new product, process and program roll outs within the District

o Hold General Managers and their teams accountable for effective implementation of new products, processes and program

in their restaurants

Environment o Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines

o Model celebrating successes

o Recognize improved and/or top performance on each and every store visit

o Partner with RAM on Associate and Management Investigations in accordance with investigation procedures

Key Result Areas:

o Sales improvement

o Operating contribution improvement

o QSC Audit improvement with mandatory threshold

o All Guest Measures improvements such as GEO, Drive-thru and Complaints

o Compliance Audit – meeting threshold

o Quality and level staffing

 

Requirements

Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability:

  • Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit;
  • Through clearly communicating brand standards and expectations;
  • Through coaching, training and mentoring the Management teams to achieve their full potential;
  • Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom line results
  • Through building an environment consistent with the Company values where inspired loyal Associates delight loyal Guests.

Key Result Areas:

Sales and Profit Growth

  • Lead district with an unrelenting passion to grow sales and profitability
  • Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change
  • Report district performance to Division Presidents/ Director of Operations quarterly through a process approach o Partner with Division Presidents/Director of Operations on local marketing to plan and execute DMA-level and local store marketing plans
  • Lead General Managers in creating the annual District plan

Developing People

  • Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results
  • Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process
  • Lead bench discussion with DO,DOE,OEM,HRM on effective succession planning processes
  • Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts
  • Ensure effective MIT and Manager training, development, and feedback execution through weekly visits with Managers in

Training

  • Support and prioritize development of fast track General Managers and District Managers in partnership with DO and DOE
  • Ensuring the most effective utilization of company assets and district talent
  • Coach General Manager on appropriate store associate staffing requirements
  • Ensure shift runner and Internal Management Candidate development

Brand Execution

  • Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams
  • Audit Restaurants on Service, Quality, Cleanliness, Facility, and safety standards
  • Hold General Managers and their teams accountable for improving all Guest measures such as GEO, Drive-thru times and Donnelly
  • Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up
  • Partner with Maintenance Department to safeguard Facility and Equipment standards
  • Lead new product, process and program roll outs within the District
  • Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants

Environment

  • Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines
  • Model celebrating successes
  • Recognize improved and/or top performance on each and every store visit
  • Partner with RAM on Associate and Management Investigations in accordance with investigation procedures

Key Result Areas:

Sales improvement

  • Operating contribution improvement
  • QSC Audit improvement with mandatory threshold
  • All Guest Measures improvements such as GEO, Drive-thru and Complaints
  • Compliance Audit – meeting threshold
  • Quality and level staffing

 

Job Benefits

Debo’s Diners offers very competitive salaries and a comprehensive benefits package that includes the following:

  • 401(k) program with 100% match up to 3% and 50% after that up to 5%
  • Health insurance, Optical plan, & Dental insurance
  • Life, long-term and short-term disability insurance
  • Comprehensive Legal/Identity Theft Coverage