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in Chattanooga, TN
Restaurant District Manager
Estimated Pay | $16 per hour |
---|---|
Hours | Full-time, Part-time |
Location | 2296 Gunbarrel Rd Chattanooga, Tennessee |
Compare Pay
Estimated Pay$11.24
$16.14
$25.94
About this job
Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business
performance results in each of the key result areas by developing a culture of accountability:
• Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable
to grow sales and profit;
• Through clearly communicating brand standards and expectations;
• Through coaching, training and mentoring the Management teams to achieve their full potential;
• Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom line results
• Through building an environment consistent with the Company values where inspired loyal Associates delight loyal Guests.
Key Result Areas:
Sales and Profit Growth
o Lead district with an unrelenting passion to grow sales and profitability
o Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change
o Report district performance to Division Presidents/ Director of Operations quarterly through a process approach o Partner with Division Presidents/Director of Operations on local marketing to plan and execute DMA-level and local store
marketing plans
o Lead General Managers in creating the annual District plan
Developing People o Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety
improvement plans and results
o Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process
o Lead bench discussion with DO,DOE,OEM,HRM on effective succession planning processes
o Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts
o Ensure effective MIT and Manager training, development, and feedback execution through weekly visits with Managers in
Training
o Support and prioritize development of fast track General Managers and District Managers in partnership with DO and DOE
o Ensuring the most effective utilization of company assets and district talent
o Coach General Manager on appropriate store associate staffing requirements
o Ensure shift runner and Internal Management Candidate development
Brand Execution o Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management
teams
o Audit Restaurants on Service, Quality, Cleanliness, Facility, and safety standards
o Hold General Managers and their teams accountable for improving all Guest measures such as GEO, Drive-thru times and
Donnelly
o Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with
an appropriate level of follow up
o Partner with Maintenance Department to safeguard Facility and Equipment standards
o Lead new product, process and program roll outs within the District
o Hold General Managers and their teams accountable for effective implementation of new products, processes and program
in their restaurants
Environment o Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines
o Model celebrating successes
o Recognize improved and/or top performance on each and every store visit
o Partner with RAM on Associate and Management Investigations in accordance with investigation procedures
Key Result Areas:
o Sales improvement
o Operating contribution improvement
o QSC Audit improvement with mandatory threshold
o All Guest Measures improvements such as GEO, Drive-thru and Complaints
o Compliance Audit – meeting threshold
o Quality and level staffing
Requirements
Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability:
- Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit;
- Through clearly communicating brand standards and expectations;
- Through coaching, training and mentoring the Management teams to achieve their full potential;
- Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom line results
- Through building an environment consistent with the Company values where inspired loyal Associates delight loyal Guests.
Key Result Areas:
Sales and Profit Growth
- Lead district with an unrelenting passion to grow sales and profitability
- Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change
- Report district performance to Division Presidents/ Director of Operations quarterly through a process approach o Partner with Division Presidents/Director of Operations on local marketing to plan and execute DMA-level and local store marketing plans
- Lead General Managers in creating the annual District plan
Developing People
- Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results
- Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process
- Lead bench discussion with DO,DOE,OEM,HRM on effective succession planning processes
- Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts
- Ensure effective MIT and Manager training, development, and feedback execution through weekly visits with Managers in
Training
- Support and prioritize development of fast track General Managers and District Managers in partnership with DO and DOE
- Ensuring the most effective utilization of company assets and district talent
- Coach General Manager on appropriate store associate staffing requirements
- Ensure shift runner and Internal Management Candidate development
Brand Execution
- Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams
- Audit Restaurants on Service, Quality, Cleanliness, Facility, and safety standards
- Hold General Managers and their teams accountable for improving all Guest measures such as GEO, Drive-thru times and Donnelly
- Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up
- Partner with Maintenance Department to safeguard Facility and Equipment standards
- Lead new product, process and program roll outs within the District
- Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants
Environment
- Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines
- Model celebrating successes
- Recognize improved and/or top performance on each and every store visit
- Partner with RAM on Associate and Management Investigations in accordance with investigation procedures
Key Result Areas:
Sales improvement
- Operating contribution improvement
- QSC Audit improvement with mandatory threshold
- All Guest Measures improvements such as GEO, Drive-thru and Complaints
- Compliance Audit – meeting threshold
- Quality and level staffing
Job Benefits
Debo’s Diners offers very competitive salaries and a comprehensive benefits package that includes the following:
- 401(k) program with 100% match up to 3% and 50% after that up to 5%
- Health insurance, Optical plan, & Dental insurance
- Life, long-term and short-term disability insurance
- Comprehensive Legal/Identity Theft Coverage