Sr. Manager Applications Developmet - Full-time / Part-time

Senior Manager Applications Development  

(Sales Automation Deployment)

Are you looking to advance your Information Technology career?  If so, then UPS is the place for you!

Once known as a trucking company, UPS is now recognized as a technology company with trucks and is poised for success.  Spending more than $1 billion a year on information technology, UPS provides its customers unparalleled capability in tracking and distribution intelligence.  This technological infrastructure also enables UPS to provide fully integrated Web-enabled, business-to-business solutions.

UPS Information Services, a leader in information technology, is currently seeking career-minded individuals to join our team.  If you are highly motivated with a degree in Computer Science or related discipline, then UPS is a great place for you to advance your career.

Job Description:

The position can be located in Atlanta, GA or Paramus, NJ.

The Senior Manager Application Development - Sales Automation Deployment participates in, drives, and approves the development, implementation, deployment and maintenance of quality technical sales solutions. This position provides full systems life cycle management leadership to ensure project alignment with business strategies and needs. He/She oversees and drives component and data architecture design, technology planning, and testing of applications development and deployment initiatives to meet business requirements and to ensure compliance. This position provides strategic management of and contributes to applications development project plans and integrations and emerging technologies’ that impact on the organization. He/She manages resource allocations to ensure full accountability for decisions influencing the success of project deliverables, deadlines, and budgets. This position directs and inspires highly technical teams and promotes skills development and enhancement and innovative training. He/She applies a broad and deep hands-on IT knowledge (IE: Application Development, Architecture) to provide high level consultation and to manage strategic relationships. Senior Manager of Application Development reports to the Senior Director CRM Applications.

This Senior Manager Application Development - Sales Automation Deployment will have experience in deploying and managing large, complex sales force automation application projects.

Successful candidate attributes: 

• Highly technical and experienced with state-of-the-art sales force automation solutions deployments such as Salesforce.com, Microsoft Dynamics CRM and others
• Demonstrates 10 or more years’ of technical (I.T.) experience including large scale project deployment
• Testing of applications development and deployment
• Manages, leads, approves and applies system analysis, design and deployment
• Sets and demonstrates programming and software development strategy
• Influences and directs information services strategy and governance
• Defines, advises and influences use of emerging technologies
• Oversees maintenance and support
• Manages the deployment of projects with a multi-million dollar or greater budget 
• Builds, leads and develops large teams of at least 15 direct reports
• Must have experience deploying and supporting a sales automation solution for more than 2000 users  
• Advocates/sells nontraditional or complex ideas 

The Senior Manager Application Development - Sales Automation Deployment will have extensive experience with state-of-the-art development of support software packages. The role includes building high performance technical teams, deploying and maintaining large sales force automation solutions, managing business process results, and reporting business metrics.

Applied critical technical skills include Sales Force Automation Platform Technologies Deployment:

Object Oriented Design

• Java
• Software and Data Base Architecture
• Object Oriented Design
• VB.Net
• C, C#, C++, Objective C
• Mobile application design and development including native mobile applications, HTML5 and hybrid app development

Important soft skills include: 

• Strong oral and written communication 
• Meticulous attention to details
• Excellent leadership capabilities and managing teams of 15-20+ resources

Responsibilities:

 Advises, Approves, and Applies System Analysis and Design 

• Approves and drives systems' design to meet long-term business and technical strategy
• Applies cross-functional analyses and design decisions to support complex initiatives
• Influences and provides technical expertise on information systems' designs and components to meet defined business needs and to ensure compatibility with enterprise and solution architectures

  Sets and Demonstrates Programming and Software Development Strategy 

• Provides Applications Development and deployment input for business and functional requirements to ensure technical solutions balance with business needs
• Manages, initiates and drives process and system improvement opportunities to increase development efficiencies and quality and to decrease costs and time-to market
• Directs allocation of resources within a department to ensure system development projects and programs success

  Oversees Maintenance and Support 

• Ensures application maintenance and provisioning activities meet service level agreements to support system users and service delivery functions
• Monitors maintenance and support costs to drive opportunities for improvement
• Reviews applications reliability to influence areas for improvement
• Directs the development of business continuity plans to ensure business domain support

  Oversees Department Budget 

• Oversees development of the department budget to ensure costs are within budget, allocated appropriately, and meet business requirements
• Oversees governance of departmental budget results and trend analysis to align with projected year-end financial goals
• Assesses the financial impact of alternatives (e.g., solutions, products, etc.) to ensure cost efficiency and to maintain a competitive advantage
• Recommends opportunities (e.g., cost reduction, products, services, etc.) to increase return-on-investment and revenue generating initiatives

  Influences and Directs I.S. Strategy and Governance  

• Develops the multi-year strategic business plan to drive a focus on technology, automation, productivity, and quality of service
• Articulates business vision and strategy and mobilizes workforce to collaboratively reach evolving business objectives
• Develops internal and external strategic relationships to identify opportunities for evolving business and service improvements
• Contributes to enterprise strategy to influence the direction and methodologies of the organization
• Develops business cases to gain support, approval, and funding for projects

  Defines, Advises, and Influences Use of Emerging Technologies 

• Assesses new and emerging technologies to determine the impact on the organization and on individuals
• Partners with strategic vendor executives to communicate the needs of UPS business and to influence cutting-edge product development
• Presents new approaches to business stakeholders to explain benefits, risks, and return-on-investment and to influence investment decisions
• Defines areas of exploration based on industry trends to meet strategic business needs
• Researches and promotes emerging technologies to educate staff and business management, create awareness, maintain a competitive advantage, and optimize systems performance

  Leads and Develops Staff

• Manages resources and people processes (e.g., Quality Performance Review [QPR], Career Development, Succession Planning, Salary Administration, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures
• Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, projects, etc.) to facilitate individual and team development
• Holds others accountable to established performance levels to achieve individual and group goals and maintain consistent practices across the organization
• Resolves individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to motivate and foster teamwork

Education:

The desired Senior Manager Applications Development will possess a technical degree such as Bachelors’ or Masters’ degrees in Computer Science, Computer Engineering, Mathematics, Statistics or related field or the equivalent in education and work experience.

BASIC QUALIFICATIONS:

• Are you a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Must have 10 or more years’ of technical (I.T.) experience including project deployment
• Must have at least 2 years in leading highly technical teams of 15-20 Application or Systems developers
• Experience deploying and supporting a sales automation solution for more than 2000 users
• Must have deployed projects with a multi-million dollar or greater budget