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About this job

Labor Ready, a TrueBlue company, has an opening for a Branch Manager in Worcester, MA.


Do you want to be a part of an organization that is committed to putting people to work and changing lives every day? Each year, Labor Ready puts more than 400,000 temporary workers on assignments in 225,000 businesses in the United States and Canada.

Instrumental in making this happen is the Branch Manager. This role acts as the sales leader in the local marketplace, responsible for assuring that branch operational and financial performance goals are met. Utilizing a consultative sales approach, the Branch Manager oversees the attainment of budgeted sales and profit goals through business development and growth of the current customer base. Over 50% of our District Managers were promoted from their former Branch Manager roles; with Labor Ready, the possibilities are endless.

Responsibilities Include:

Sales and Customer Service

* Spend majority of time performing outside sales calls (75% of time)
* Utilize a consultative sales approach to actively develop and increase sales opportunities
* Meet or exceed net operating income and sales budget goals
* Respond to and effectively manage customer complaints
* Implement and manage a detailed marketing campaign to increase customer awareness

Branch Operations and Management

* Plan and direct branch activities to successfully meet goals and objectives
* Implement and ensure the integrity of operational standards Oversee risk management
* Perform job site appraisals and safety reviews
* Ensure “best match worker assignments through effective training and mentoring

Successful Branch Manager Skills and characteristics:

* Three to five years of outside business-to-business sales experience
* Three or more years people management and operations experience
* P&L management and Collections experience
* Sense of urgency with the ability to multi-task under pressure
* Excellent communication skills, both written and verbal
* Highest commitment to customer service and satisfaction
* Honest and ethical team player
* Strong computer skills; ability to learn and work with new programs

Competitive base pay plus monthly bonus potential and monthly business and travel allowance

Labor Ready provides an excellent benefits package, which includes: 401(k), Employee Stock Purchase Program, Tuition Reimbursement and comprehensive Health and Welfare coverage including Medical/Dental/Vision and prescription drug benefits.

TrueBlue is an Equal Opportunity Employer and we encourage all qualified applicants to apply.