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About this job



Director of Revenue Management is responsible for: maximizing total sales and yield penetration, through proper management of inventories and public space and through analytical and technical knowledge of Hotel Reservations System, Sales and Catering Management System, and Front Office System; developing and recommending sales strategies, room mix, catering contribution, and pricing; managing the Reservation System; Sales Management System; daily operations; forecasting support and reporting; establishing transient room rate contracts; set group ceilings and target rates; and catering minimums and space release policies.

Interstate is an EEO/AA/M/F/D/V employer.





This position is split between two hotels, The Hilton Durham NC, and the Hilton Arlington TX.


ESSENTIAL FUNCTIONS:


1. Provide input into the supervising of the Reservations Sales employees: interview, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communication and recommend discipline, as appropriate. (15%)


2. Develop, implement, monitor, and control all sales strategies. Conduct Sales Strategy Meetings to ensure the proper mix of Group/Transient and Catering to maximize revenues in both rooms and catering. (40%)


3. Compile data, analyze trends, and communicate to all departments weekly, month end and year end forecasts to ensure appropriate staffing levels are maintained to provide quality of guest services while minimizing expenses. (10%)


4. Assist in developing, implementing, monitoring and controlling annual budget and marketing plans to assist in meeting/ exceeding the overall Hotel goals. (5%)


5. Monitor, control, and communicate inventory levels, room rate restrictions, catering space release policy, and catering minimums to meet business objectives. (15%)


6. Establish, measure, monitor and effectively evaluate processes, policies, and procedures. (5%)


7. Present ideas, expectations and information in a concise, well organized way. (5%)


NON-ESSENTIAL FUNCTIONS: (5%)


1. Perform Special projects and other responsibilities as assigned.


2. Participate on task force and committees as required.


Knowledge and Skills:


Education:


Four year college degree or equivalent.


Experience:


Director of Transient Sales at a B/C Property and at least one year in Sales or Catering, or a two-time manager of which one is in the sales area discipline that has went through the DOTS Development Module, or a Department Head with the appropriate technical training and the completion of the DOTS Development Module.


Skills and Abilities:


Analytical and technical skill required. Working knowledge of reservations, front offices, sales, catering, and Lotus to take full advantage of revenue opportunities. Forecasting and creative revenue management abilities needed. Yield management skill required to evaluate business trends and communicate to properties the recommendations needed to take full advantage of revenue maximization.





#LI-POST






Hilton Durham near Duke University - Durham, North Carolina


This is a great time to join our team at the Hilton Durham Near Duke University! We have just completed a multi-million dollar transformation of all guest rooms, corridors and public space which boast a crisp, contemporary design. We are the only hotel in the Triangle to offer PURE™ allergy-friendly purification systems in select rooms.


All rooms feature complimentary WiFi, a 32-inch HDTV with over 60 HD channels, and a refrigerator. Upgrade to a spacious suite offering a separate living area with sofa bed and two HDTVs. Bluestone Grille serves signature Carolina specialties for breakfast, lunch and dinner. Retreat to the Bluestone Bar for a local draft beer or cocktail. The hotel also proudly brews Starbucks® coffee. Exercise in the fitness center and relax in the seasonal (May-September) outdoor pool and whirlpool.


~14 miles from Raleigh-Durham International Airport ~ 2 miles from Duke University, Duke Medical Center ~ 4 miles from downtown Durham, American Tobacco Complex and the Durham Performing Arts Center ~ We offer 10,000 sq. ft. of flexible event space ~ 8 miles from Research Triangle Park.



Hilton Arlington - Arlington, TX


The 308-room Hilton Arlington hotel is centrally located between Dallas/Fort Worth in Arlington's entertainment district and just 10 miles south of DFW Int'l Airport. Hilton Arlington is also centrally located to downtown Dallas featuring West End, Six Floor Museum and the American Airlines Center. Equidistance is downtown Fort Worth offering Texas flair in Sundance Square, Billy Bob's and the famous Stockyards. Guest rooms are beautifully appointed in a traditional décor to meet the requirements of both business and leisure guests. Rooms feature two line telephones, voice mail, and High Speed Internet access. Guests can unwind in our outdoor pool, Sauna and Jacuzzi or work up a sweat in our Health Club. Conrad's restaurant offers American cuisine in a casual atmosphere. September's, our high energy lounge, is the perfect place to meet friends. Comfort, ideal location and outstanding service...Take me to the Hilton!

Division: Revenue Management


Facility: Hilton Durham, NC
Category: Hospitality


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Job Segments: Manager, Revenue, Telecommunications, Telecom, Marketing Manager, Management, Finance, Technology, Marketing