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in Maitland, FL

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About this job





Host/Hostess works as part of a team to ensure that IHR customers receive excellent customer service. S/he is responsible for: greeting and efficiently seating guests in a restaurant that is properly maintained; supervising all staff; and maintaining a courteous and efficient operation of the dining room. Requirements include: knowledge of restaurant operations, guest relations; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; and the ability to effectively solve customer complaints and concerns in a friendly and positive manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.





Interstate is an EEO/AA/M/F/D/V employer.



This position requires full availability, weekends, evenings, and holiday's.


This 390-room hotel features 15,000 square feet of flexible meeting space, which can accommodate up to 900 people. The 7,500-square-foot Grand Galaxy Ballroom welcomes with its open space and soaring, 15-foot ceiling. Guests can relax in the warm ambiance of spacious guest rooms. Complete with Sheraton Sweet Sleeper™ Beds, all 400 luxurious guest rooms and suites feature dark mahogany and walnut furnishings, oversized desks, mini refrigerators, large LCD Flat Panel Televisions, and complimentary High Speed Internet Access.



Guests and visitors to our hotel can enjoy the magnificent sight of our grand atrium with its beautiful waterfall, surrounded by a tropical paradise. The lobby acts as both an online and offline meeting place. The Link@Sheraton Experienced with Microsoft® features PC terminals and complimentary High Speed Internet Access so you can stay connected.



Other facilities include a state-of-the-art business center, concierge floor with private lounge, Sheraton Fitness, game room, and outdoor pool with fountains and Jacuzzi. Guests can dine under the glass-domed Atrium in the Grande Café or the Celestial Lounge, where the soothing sound of the water fountain cascades around them.

Division: Host(ess)


Facility: Sheraton Orlando North Maitland
Category: Hospitality


Nearest Major Market: Orlando
Job Segments: Operations, Customer Service, Food Service, Hospitality