Busser - Full-time / Part-time

POSITION PURPOSE
Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests.

ESSENTIAL FUNCTIONS

• Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. (60% of time)
• Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. (20% of time)
• Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. (20% of time)

SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the operation.

• Perform set up duties as requested to include side stations, storage areas and food staging area.
• Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
• Fold napkins for meal periods to maintain an adequate supply.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.

OTHER
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the operation. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Marcus rules and regulations for the safe and effective operation of the business. Employees who violate theatre food and beverage rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.

QUALIFICATION STANDARDS

Education: High school or equivalent education required.
Experience: No prior experience required. Prior customer service experience preferred.
Grooming: All employees must maintain a neat, clean and well-groomed appearance per Marcus standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.