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Verified per week Host Healthcare • 3d agoUrgently hiring 2.2 mi Use left and right arrow keys to navigate - $2,196
Verified per week Host Healthcare • 3d agoUrgently hiring 2.2 mi Use left and right arrow keys to navigate
Host/Hostess - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 4101 17th Ave SW Fargo, North Dakota |
About this job
POSITION PURPOSE
Greet and escort guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure superior guest satisfaction.
ESSENTIAL FUNCTIONS
- Meet and greet guests as they arrive. Ensure even distribution of tables for each server.
- Always remember to smile.
- Verbally communicate to server the table number sat and the number of guests.
- Politely take guests to table. Hand them menus, a wine list, and inform them who their server will be. Inform guests of specials and leave with a courteous greeting.
- Clean and display proper menus before, during, and after shift.
- Check floor for debris, sweep and use carpet sweeper if necessary.
- Assist wait staff and bus staff as needed.
- Assist with to-go orders.
- Thank all guests graciously and invite them to return.
- Perform other duties as assigned by Manager.
POSITION REQUIREMENTS
- Must possess an innate desire to serve.
- Ability to read, speak, and write the English language, to fully comprehend guest requests, memos, and reservations.
- Ability to remember, recite, and promote a variety of menu items.
- Ability to move through a crowded room to seat guests.
- Ability to relay important reservation requests to servers.
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- No prior experience required. Prior hospitality experience preferred.
- Ability to multi-task.
- Ability to self-motivate during slow periods.
- Ability to interact with adults and children in a professional manner.
- Cash handling experience preferred.
- Ability to direct guests to events throughout the hotel.
- Maintain a clean environment and ensure area is always organized.
- Clean all menus before, during and after shift.
- Ensure proper posture is maintained while at maitre'd stand.
Requirements
Average hours per week: 20 - 40 hrs