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in Albany, CA

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Hours Full-time, Part-time
Location Albany, CA
Albany, California

About this job

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Responsible for sales to new and current customers in the MetroPCS
Company-owned retail stores.

Customer
Service

  • Greets customers in a timely and
    positive manner to create a positive sales/buying experience for the
    customer
  • Identifies
    the customer's needs and provide information related to MetroPCS products
    and services
  • Handles
    all administrative aspects of the sale including paperwork to establish
    service, accepting customer payments and filing completed orders
  • Is
    a knowledgeable expert to the customer
  • Maintains
    files of existing and potential customers
  • Performs
    sales tracking and related reporting

Store
Processes & Procedures

  • Reads and understands all current
    and new company policies and procedures and market specific objectives as
    applicable
  • Ensures
    work schedules are followed

Merchandising

  • Maintains floor stocking levels,
    displays and help ensure that the store is clean and presentable to
    customers


-High
School or GED equivalent
-1
year retail sales or customer service experience; experience in the
wireless telecommunications industry is preferred
-Must
be proficient in computer skills, POS systems, spreadsheets, word
processing
-Must
be available to work typical retail hours, including weekends and holidays