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in Hauppauge, NY

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Hours Full-time, Part-time
Location Hauppauge, NY
Hauppauge, New York

About this job


We are currently seeking an experienced Customer Service Representative! We are looking for high energy professionals who are looking to take the next step in their career path. This a great opportunity with room to grow! ONLY APPLY IF YOU HAVE CUSTOMER SERVICE/CALL CENTER EXPERIENCE!

Job functions:
-Answering 50+ inbound calls daily, assisting with troubleshooting customer questions
-Outbound phone calls 75+ daily
-Monitor customer accounts
-Enter customer information, document issues, and process orders as needed
-Follow up with customers via email and phone

Working hours: 9:00am-5:00pm

-Associates degree or higher required
-1+ years of call center/customer service required
-Bilingual is a plus
-Superb customer service skills (interpersonal and written communication)
-Strong typing skills and accuracy
-Familiar with Microsoft Office products
-Ability to work with minimal supervision