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in Council Bluffs, IA
Assistant Manager
•30 days ago
Hours | Full-time |
---|---|
Location | 50 Arena Way Council Bluffs, Iowa |
About this job
Job Accountabilities: To oversee the operations of the restaurant during assigned and designated periods. To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures.
ESSENTIAL DUTIES:
- Supervise shift operations.
- Strictly follow company cash handling procedures.
- Complete opening and closing duties.
- Promptly and professionally handle guest comments.
- Communicate all employee issues/complaints to management team through Red Book or one-on -one.
- Write schedules based on a performa schedule-weekly.
- Follow and understand company procedures at all times including crisis situations.
OTHER DUTIES:
- Adhere to all Best Practices.
- Interview, hire and train personnel-ongoing.
- Practice safe food handling procedures and enforce safety procedures in restaurant.
- Understand and report Workers’ Compensation and General Liability Claims using proper procedures.
- On going completion of MIT Projects as assigned.
- Conduct Orientation II on a monthly basis.
- Required to make appropriate decisions in a fast paced environment. (Assign breaks, side work & stations).
- Other functions assigned by management.
Job qualifications: Experience:
- Minimum of 1 year working in restaurant environment.
Knowledge, Skills, and Ability:
- Ability to be self-starter.
- Strong interpersonal skills.
- Strong organizational skills.
Physical Requirements:
- 100% Walk and stand.
- 90% Communicate with patrons and staff.
- 50% Operate cash register and POS/TMX system and cash handling.
- 25% Reach, bend, stoop, wipe, and lift up to 50 pounds.
Education: Degree preferred.
Employees are held accountable for all duties of this job. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.