Assistant Manager

Job Accountabilities:  To oversee the operations of the restaurant during assigned and designated periods. To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures.  

ESSENTIAL DUTIES:

• Supervise shift operations.
• Strictly follow company cash handling procedures.
• Complete opening and closing duties.
• Promptly and professionally handle guest comments.
• Communicate all employee issues/complaints to management team through Red Book or one-on -one.
• Write schedules based on a performa schedule-weekly.
• Follow and understand company procedures at all times including crisis situations.

  OTHER DUTIES:

• Adhere to all Best Practices.
• Interview, hire and train personnel-ongoing.
• Practice safe food handling procedures and enforce safety procedures in restaurant.
• Understand and report Workers’ Compensation and General Liability Claims using proper procedures.
• On going completion of MIT Projects as assigned.
• Conduct Orientation II on a monthly basis.
• Required to make appropriate decisions in a fast paced environment. (Assign breaks, side work & stations).
• Other functions assigned by management.

  Job qualifications:   Experience:

• Minimum of 1 year working in restaurant environment.

  Knowledge, Skills, and Ability:

• Ability to be self-starter. 
• Strong interpersonal skills. 
• Strong organizational skills.

  Physical Requirements:

• 100% Walk and stand.
•  90% Communicate with patrons and staff.
•  50% Operate cash register and POS/TMX system and cash handling.
•  25% Reach, bend, stoop, wipe, and lift up to 50 pounds.

  Education: Degree preferred.  

Employees are held accountable for all duties of this job. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.