Inside Sales Representatives - Miami, FL - Full-time / Part-time

At UnitedHealth Group, we're driven to help people lead healthier lives. We're committed to reshaping the way health care works for millions. And our passion can become your best career asset. This is not just another company running just another call center.  We're out to change health care for the better and that starts with every inquiry we handle from the many health care providers who care for our members.  Our commitment to supporting them translates into better care for their patients.

The Inside Sales Representatives drive sales/enrollments through effective handling of all telephone inquiries from prospects & members interested in the UnitedHealthcare Medicare Solutions, with the intent of enrolling consumers in optimal plan(s)/product(s).
 
Primary Responsibilities:

• Convert inbound calls to sales
• Manage outbound calls and special campaign initiatives for assigned region- no cold calling!
• Situational selling; conducts complex needs analysis across diverse consumer population
• Sells across multiple product set
• Conduct accurate needs assessment; generate leads to optimal sales channel
• Use knowledge of Medicare product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products and assist the prospect member in selecting a product that best meets their unique needs.
• Accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. 
• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information.
• Meet and maintain requirements for agent licensure, appointments and annual product certification.

Qualifications:

• Minimum 6 months strong, proven sales experience OR a college degree (Associate's or Bachelor's)
• An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
• Available to work any assigned shift within the hours of operation
• Must have, or be able to obtain within 14 days of employment, all appropriate state licenses
• Familiarity with computer and Windows PC applications, including ability to learn new and complex computer systems and apply for phone and off phone activity
• Demonstrate consultative selling skills
• Authorization to work in the United States
• Successfully complete a pre-employment background check and drug screen

Physical Requirements and Work Environment:

• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods of close vision looking at a computer monitor.
• Occasional: Standing, walking, reaching, kneeling, lifting up to 5 lbs.
• Call center environment with moderate noise level due to Advisors talking, computers, printers, floor activity.

UnitedHealth Group is working to create the health care
system of tomorrow and you can help. Already Fortune 17, we are totally
focused on innovation and change.  We work a little harder. We aim a
little higher. We expect more from ourselves and each other. And at the
end of the day, we're doing a lot of good.

Through our family of
businesses and a lot of inspired individuals, we're building a
high-performance health care system that works better for more people in
more ways than ever. Now we're looking to reinforce our team with
people who are decisive, brilliant and built for speed. Join with us
and start doing your life's best work. SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.