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in Upper Marlboro, MD

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Hours Full-time, Part-time
Location Upper Marlboro, MD
Upper Marlboro, Maryland

About this job

As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.

Our Retail SalesAssociates are in the best position to deliver T-Mobile's 'stayingconnected' Retail promise to our customers. In this role, you'll honeprofessional sales techniques and learn all about the technology T-Mobileoffers as you build the service relationships that are the foundation of ourcompany's (and your team's) success.

OPPORTUNITY- YOUR CHANCETO SHINEBecause customer satisfaction and loyalty is so important to us, T-Mobile'scorporate structure is a little different from that of other companies. Ourentire organization is structured to serve our number one employees-the team onthe front lines. As a Retail Sales Associate, your talent for going 'aboveand beyond' to create a fantastic customer experience will really pay off.Our base-plus-incentives pay structure is designed to reward sales teams ofservice pros who can fully meet their customers' connection needs (spoken andunspoken). So your intuitive ability to adapt to different shopping preferenceswill really shine. Plus, working side by side with your team, you'll create aninviting store atmosphere that'll be a great work environment too!

TALENT SUITABILITY- AREYOU THE RIGHT FIT?

Our best Retail SalesAssociates are passionate about our technology and they get a kick out ofsharing their knowledge and enthusiasm with others. In this role, your abilityto help customers stay better connected by matching them with just the rightproducts and services, will translate into financial rewards and real careermomentum. If you're motivated by being a member of a high performing team, willthrive in a fast-paced environment, and can handle all kinds of customers withease, we'd love to hear from you. We think you'll enjoy the flexibleschedule this position affords and the camaraderie of being part of ahard-working sales team.

As a Retail SalesAssociate, you'll be asked to:

  • 'Times New Roman'' Build customer confidence of customers by makingthe store experience interactive, engaging and reassuring.
  • 'Times New Roman''Maximize customer experience by 'solving the wholeproblem' (as opposed to pushing products).
  • 'Times New Roman''Maintain the visual appeal of your store.
  • 'Times New Roman''Make the most effective use of store displays andinteractive devices for each of your customers.
  • 'Times New Roman''Use your time well, even when not serving customers.
  • 'Times New Roman''Keep abreast of the rapidly evolving T-Mobiletechnology.
  • 'Times New Roman''Develop positive customer relationships.


  • 'Times New Roman''Previous retail or customer service-oriented experience
  • 'Times New Roman''Stellar problem-solving skills
  • 'Times New Roman''Availability for flexible scheduling
  • 'Times New Roman''Ability to listen carefully and actively
  • 'Times New Roman''Interpersonal and communication skills that enablecustomers to feel comfortable with our products, features, plans, andservices
  • 'Times New Roman''Basic computer skills
  • 'Times New Roman''Aptitude for sensing and responding to the range ofshopping types
  • 'Times New Roman''High School Diploma or GED required
  • 'Times New Roman''Bilingual - Spanish Speaking Preferred 'Times New Roman''

Competitive compensationand benefits package offered