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in Birmingham, AL

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Hours Full-time, Part-time
Location 1810 Crestwood Blvd
Birmingham, Alabama

About this job

THERE'S NOTHING LIKE WORKING AT KRYSTAL

The Crew Associate position exists to provide many different functions within the restaurant.  Individuals in this role will focus on providing excellent customer service through order taking and conducting cash register transactions.  Crew members will also prepare foods, package orders and serve customers in the dining area or at the drive-thru window.  Associates will spend a considerable amount of time on cleanliness for overall restaurant appearance.

Key Responsibilities:

  • Maintains highest possible level of Product Quality by preparing food products according to approved Krystal procedures, adhering to approved Krystal holding times and temperatures, and packing all food products in approved Krystal containers, lids, and bags.
  • Maintains highest possible level of Customer Service by understanding and using established Customer Service standards, following all approved Krystal cash handling and security procedures, and being courteous to all customers and co‐workers.
  • Maintains highest possible level of Cleanliness through a neat and clean appearance, and adheres to grooming standards in Restaurant Manual, including a clean uniform daily.  Other responsibilities include:
    • keeps food preparation area, equipment, and utensils clean and sanitary
    • meets Krystal specifications for sanitary food handling procedures
    • keeps lobby, front counter, drive‐thru, packing areas, and restrooms neat and clean throughout the shift
    • keeps parking lot and building exterior clean and free of litter

Other Responsibilities include the following:

  • Follows approved Krystal cash handling, safety, and security procedures.
  • Understands posted weekly work schedule and reports to work as scheduled.
  • Performs other duties as required by General Manager or MOD.

Requirements

QUALIFICATIONS:

  • High School Diploma or G.E.D. preferred.
  • Must be at least 16 years of age.
  • Must be able to perform the essential functions of the position.
  • Ability to become certified as a Service/Production Associate only after two jobs in that category are successfully completed.
  • Customer service skills preferred.
  • Experience operating a POS preferred
  • Basic computer skills
  • Reading and basic mathematical skills required
  • Hearing in normal ranges must be present due to auditory alarms for some cooking equipment.
  • Reading of menus, manuals, and training aids required.
  • Manual dexterity in packing food containers.
  • Ability to work with others in somewhat confined spaces.
  • Capable of maintaining personal safety around high temperature equipment, hot water, and shortening.
  • Mathematical abilities in preparation of reports and counting money.