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Hours Full-time, Part-time
Location Dallas, TX
Dallas, Texas

About this job

Manpower has an excellent opportunity for action-oriented, motivated individuals who have an obsession with customer satisfaction, dedication and commitment for a call center team. Responsibilities: *Enthusiastic customer service for global inbound/outbound phone support *Bilingual Spanish, French or Portuguese is a big plus. Must be able to work a flexible schedule that may include weekdays, weeknights, and weekend time. Dedicated and compassionate in handling escalated issues and working closely and professionally with other departments for the best resolution. *Versatile in managing multiple software programs while conversing with all types of support staff. *One year or more of solid customer service experience providing support and/or help. *High School Diploma. Some college preferred. *Strong Passion for Customer Service. *Ownership and problem resolution a must.*Ambitious in maintaining and promoting excellent client relations by managing prompt and accurate responses to email and phone communications. *Strong, proactive follow-up skills and be able to administer and support Travel Policies. *Maintain strong vendor relations with a positive attitude and outgoing nature. *Adhere to defined procedures, standards and performance expectations. *Analyze, diagnose and deliver known solutions to complex challenges. Requirements: *Keen eye for detail and high level of accuracy. *Quickly be able to demonstrate sound judgment, while abiding to guidelines and procedures ensuring clear and concise communication. *Dependable and able to work in a fast-paced work environment and be open and flexible to changes in daily responsibilities and assignments, as needed by the business. *The ability to communicate effectively at all levels from executive management to individual contributor. *The ability to work unsupervised and make independent work related decisions. *Flexibility and willingness to assist where and when needed and directed by your supervisor. *Excellent time-management, organizational, and prioritization skills. *Experience with Microsoft Office products and various call center support programs. Must submit to a background check and drug screen. Qualified candidates please apply immediately.