Executive Housekeeper - Full-time / Part-time

We have an immediate opening for a Executive Housekeeper.

Must be able to work various shifts per week.

GENERAL PURPOSE

Under general supervision, insures that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness and propriety to assure guest satisfaction and maximize revenue.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Performs supervisor duties.
• Maintaining rooms control procedures and reporting discrepancies to Executive Housekeeper by using the Rooms Discrepancy Daily Report.
• Maintaining standard procedures for the acceptance, security and return of guests' lost and found items.
• Scheduling of all housekeeping employees in accordance with fair labor practices and Greenwood policies in the absence of the Executive Housekeeper.
• Maintain the security of all housekeeping, maid and guest room keys at all times.
• Maintain proper employee/employer relations.
• Training, motivating and scheduling of all staff.
• Documenting and communicating maintenance requests to maintenance department.
• Ensuring that the working area is clean and up to standard.
• Maintains all supplies and equipment.
• Does monthly inventory and maintains the par level of inventory.
• Orders all supplies on the 1st of each month. Ensuring that all deliveries are correct in the absence of the Executive Housekeeper.
• Maintaining proper guest and employee relations at all times, representing the hotel with the utmost professionalism.
• Maintaining and controlling general cleaning of all rooms, storage areas, laundry, restrooms, offices and all public areas.
• Interacting daily with the front desk and maintenance staff to ensure the utmost of team work is utilized.
• Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES/RESPONSIBILITIES

• Conduct monthly departmental meetings in the absence of the Executive Housekeeper.
• Ensure that the shift runs effectively and efficiently.
• Be well groomed and in uniform with name tag at all times.
• Compliance with hotel conduct policy.
• Attendance of all meetings, including weekly staff meeting in the absence of the Executive Housekeeper.

SUPERVISORY DUTIES

• Over seeing the Housekeeping staff during working hours to ensure that all hotel standards are being met.
• Supervises Laundry, Housekeeping, Housemen and oversees Maintenance department as requested by management in the absence of the Executive Housekeeper.
• Assist in the interviewing process of prospective new departmental employees.
• Participate during employee disciplinary counseling sessions.
• Contribute to employee performance reviews both in content as well as presentation of those reviews to employees.

JOB QUALIFICATIONS

Knowledge:

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must have general knowledge of basic customer service skills.
• Must have basic knowledge of general mathematics.

Skills:

• Must have vision ability to see minute debris and dirt in poorly lit areas and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50lbs. continually throughout an eight hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout an eight hour shift.
• Must be able to work with arms raised above head throughout an eight hour shift.
• Must be able to maneuver fully loaded maid carts, weighing 50lbs., through hallways and into/out of closets during entire work day.

Abilities:

• Must be able to understand and follow verbal/written instructions and communicate in English both verbally and in writing.

Education/Formal Training

• Must posses a minimum of 9th grade reading/writing skills.

Experience

• Minimum three years hotel housekeeping experience.

Material/Equipment Used

• Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.
• Exposure to hazardous chemicals on a continual basis with some intermittent exposure to outside weather.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.

-Employees are held accountable for all duties of this job