Retail Store Supervisor - North Wales, PA - Full-time

Plow and Hearth, a nationally recognized multi-channel retailer of products for the home, hearth, yard and garden is currently recruiting a full-time Retail Store Supervisor to become a member of our retail team.  With multiple retail locations throughout the mid-Atlantic region, our retail team members are presented with great opportunities to grow and develop with a trusted value-based company that is on the move!  We are looking for experienced customer-focused retail supervisors with a passion for home decor and furnishings, willing to lead and grow with a dedicated team of retail professionals. Apply on-line https://plowandhearth.applicantpro.com/jobs Visit the store located at our English Village retail store located at:  1460 Bethlehem Pike Suite 250 North Wales PA  19454

Essential Functions

Duties and responsibilities of the Retail Store Supervisors include but are not limited to the following:
Assist Retail Store Manager in all day to day functions
Keep appraised of all daily customer interactions Ensure all associates are spending time productively
Daily follow-ups on customer service issues (i.e. special orders, phone calls)
Store opening and closing procedures
Focus on World Class Customer Service and handle all customer service related issues
Take initiative to learn all products and procedures
Maintain the Plow & Hearth brand in the display and layout of merchandise
Other duties as assigned

Qualifications

The requirements listed below represent the minimum knowledge, skill, and/or ability required, to perform job
function:
Prior retail experience required
Excellent oral and written skills
Excellent interpersonal skills
Able to manage multiple tasks in a fast paced environment
Highly motivated and able to work under pressure
Strong basic computer skills
Team player
Weekend and evening hours required
Possess strong leadership ability
Professional and positive attitude
Ability to lift 50 lbs