Cheshire, CT - Macy's Logistics: Training Specialist, Part Time - Part-time

Explore Part Time opportunities in our fast-pasted, rapidly changing environment and discover the innovative world of Macy's! As a team member, you will enjoy the benefits of competitive pay, associate discount, paid time off, and a flexible schedule!

Overview
Macy's Direct to Consumer Fulfillment Center is seeking candidates for a Training Specialist to support the Safety Program

Essential Job Functions

• Based on SOPs, design and deliver operational training to ensure completion of training objectives will meet performance expectations in designated operational areas.
• Researches and writes training materials as needed.
• Adapts standardized training materials to local audiences.
• Prepares instructional materials as needed (presentation materials, course lab samples, student materials, completion certificates, etc..). Coordinate all resources needed to deliver optimal training for associates.
• Engage other Subject Matter Experts (SMEs) as needed to deliver effective training on specific topics.
• Audits current SOPs to actual best practices & processes in operational areas. Escalates gaps through appropriate channels for either changing SOP or adjusting actual process to compliance.
• Make recommendations for changes to SOP and garner support from key stakeholders within and outside current location.
• Translate changes to SOPs to training materials - refresh knowledge of current associates and ensure documentation of new understanding.
• Partner with management to prepare for peak season, including selection of seasonal trainers, training process and check-off process for seasonal associates.
• Audit performance of students until final certification of training, or skills.
• Coach any department SMEs on how to coach skills within department.
• Provide recommendations to management for certification or suggestions for non-training action to address performance gaps.
• Evaluate performance of new hires and provide go/no-go recommendation to management as needed.
• Adjust personal schedule based on operational and team needs.
• Ensure all training sessions are scheduled within operational needs and communicated at least one week in advance.
• Keep records of training attendance and certification.
• Maintain clear documentation of performance/skills check-off.
• Maintain updated training matrix for facility leaders to use in balancing staffing - report to management team on a regular basis.
• Ensure that appropriate certification data is maintained in HRIS or Learning systems.
• Report on percentage of workforce successfully completing required training. Follow up with management on individuals not in compliance with completing required training.
• Perform other tasks as deemed necessary by management.

Qualifications

• High School diploma or equivalent
• At least two years of related experience within an operational environment
• Flexibility to work nights/weekends as needed
• Above average PC Skills to includes use of Word, Excel and Power-point
• Able to communicate clearly; verbal and written - evidenced by technical writing samples and/or presentations
• Knowledge of Macy's systems
• Strong organization & planning skills
• Excellent presentation delivery skills
• Ability for developing others; coaching skills
• Assertive
• Inquisitive and good questioning skills
• Creative
• Strong service orientation: Works harmoniously and effectively with others as part of a team
• Ability to maintain confidentiality
• Ability to work independently
• Superior Organization skills and attention to detail

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive environment.