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Satellite Installer Technician (Grand County CO)
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Gypsum, CO Gypsum, Colorado |
About this job
Description
DIRECTV is currently seeking Installation Technicians to join its Grand County, CO location.
The DIRECTV Installer is responsible for providing excellent customer service through installing, troubleshooting, maintaining and upgrading satellite television systems and equipment.
ESSENTIAL DUTIES:
Plans installations by reviewing work orders, gathering supplies, evaluating location, locating access, formulating wiring plans and arranging equipment
· Installs and programs equipment
· Troubleshoots, diagnoses, repairs, replaces, and upgrades components
· Checks satellite TV systems for correct functionality and optimal performance
· Maintains accurate installation, service and inventory records
· Ensures adequate supply levels by inventorying stock and communicating needs to the warehouse
· Treats customers with respect, courtesy, and professionalism at all times
· Coordinates schedules with customers
· Listens to descriptions of problems, answering questions and resolving issues
· Educates customers by conveying verbal information clearly and concisely
· Follows industry codes, regulations and standards
· Adheres to policies and procedures while working autonomously
· Maintains a safe work environment by following safe practices and adhering to safety policies, including practicing safe driving techniques
· Acquires and applies information needed for prompt decision making
· Refers to and interprets schematics, manuals and manufacturer’s instructions
· Updates and improves job knowledge by participating in educations opportunities, reading technical publications, and participating in on-going technical training
· Supports co-workers and builds positive working relationships with all team members
· Meets or exceed performance goals and quality standards
· Meets or exceeds productivity standards by prioritizing tasks and working efficiently
Other duties as assigned
EXPERIENCE/QUALIFICATIONS*:
· Must meet DIRECTV state-specific minimum age requirement
· High school diploma or equivalent required
· Must possess a valid driver’s license in the primary state of residence
· Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner
· Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays as required
· Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty and MVR check
· Must be able to obtain all necessary certifications, including SBCA, Service SWiM, and Ka/Ku, as required
· Must be able to expect and embrace change
PREFERRED QUALIFICATIONS*:
· SBCA and/or other industry certifications
· Six months experience in telecommunications, electrical, construction, or related field
· Working knowledge of handheld electronics, including smart phones, ipads, etc.
PHYSICAL REQUIREMENTS*:
· Must be able to lift up to 75 pounds and climb ladders up to 40 feet in length
· Must be able to work in tight spaces, including attics and crawl spaces
· Must be able to work outside in extreme weather conditions, including precipitation and temperature variations
· Must be able to stand for extended periods of times
An essential duty of the position of Technician is to install dishes with the use of a ladder on customers’ homes. The ladders used by DIRECTV have been rated by the American National Standards Institute (ANSI) to hold a maximum total weight (including tool belt and equipment) of 375lbs. To allow for the weight of equipment an individual’s weight cannot exceed 325lbs.
Qualifications
About Us? We’re About You.
You’re probably not here to read about DIRECTV’s Fortune 500 ranking, annual revenue or latest products and services. Those things matter, of course, and you can get the details at . More important is what a career with DIRECTV can do for you. Here, product innovators, technology mavens, customer service champions, master technicians and business leaders of tomorrow find their home. We seek the brightest minds in an evolving workplace. The A-listers of our industry. The quarterbacks of the next generation. And those who get drafted to the team will walk a red carpet of rewards. After all, you’ll help us transform what TV means to the world. And in turn, we want you to imagine who you can become with the support of DIRECTV. Sure, we win awards, give back to our communities and delight our millions of customers worldwide. But right now, we’re asking you to join us. Grow your career. Grow your network. Grow with DIRECTV. And ENTERTAIN YOUR FUTURE®.
Job Installation Technician