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Hours Full-time, Part-time
Location Willowbrook, IL
Willowbrook, Illinois

About this job

This person must have call center experience!

Duties:
- Reception coverage
- Filing and sorting
- Distributing of faxes
- Reviewing and distributing Customer Service emails
- Updating Customer Database such as:
o Name & Address corrections
o Third party shipping updates
o Flagging accounts as (GPO) Group purchasing organizations
o Flagging accounts with specific notes & instructions
- Assisting New Accounts coordinator with:
o New Accounts Set-up
o Web order retrieval & processing
o Linking customer to the company's website
o Call report updates
- Assist Customer Service with:
o Answer overflow of calls
o Assist customers with returns and replacement orders
o Gathering information to research products and parts
o Be able to identify vendors and parts needed (once fully trained)
o Process orders, returns, quotes, create part numbers, etc. (once fully trained)
- Follow up on quotes, open sales orders, emails, etc.

About Aerotek Professional Services:

Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Requirements

Customer Service-Uncategorized, RECEPTIONIST, CALL CENTER, CLERICAL CUSTOMER SERVICE