Restaurant Manager - Full-time / Part-time

Responsibilities include:

Guest Satisfaction:

• Holds the guest as their highest priority and role models exceptional guest service.
• Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
• Ensures Brand standards and systems are executed on their shift.
• Ensure Food Safety standards are adhered to according to Brand and State guidelines.
• Engage and empower team to develop solutions that drive business results.

Employee Satisfaction:

• Promotes a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
• Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
• Continuously learn while passing on knowledge and skills to help others develop and grow.
• Hold themselves and team accountable for responsibilities and results.

Shareholder Satisfaction:

• Drives sales through effective execution of restaurant standards and marketing initiatives.
• Delegate and lead processes to control labor costs, food costs and cash.
• Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
• Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.

Critical Skills and Competencies:

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
• Problem Solving and Decision Making – identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
• Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.

Previous restaurant management experience will be a plus.

Benefits include:

• Competitive Pay (salary with monthly bonus)
• FREE Food
• In-House Training and Development
• Advancement Opportunities