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Customer Service Representative
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Lewiston, ME Lewiston, Maine |
About this job
Make your living making a difference
Labor Ready, a TrueBlue company believes in creating limitless possibilities for employees, workers and customers. We are in the opportunity business. We are guided by our values: Be true, be passionate, be responsible, be creative and be respectful.
As a Labor Ready employee you can :
•Make a difference in other peoples' lives.
•Be part of a dynamic and diverse team.
•Be recognized for your contributions.
•Grow and develop personally and professionally.
What you'll do as a Customer Service Representative:
• Act as a goodwill ambassador to our clients and our temporary associates.
• Build business relationships with customers and temporary associates while providing excellent customer service.
• Call customers to generate repeat sales and/or set sales appointments.
• Deliver marketing materials to potential clients.
• Assist new applicants with the employment process, answer questions and qualify potential temporary associates for eligibility to work.
• Assist with dispatch by preparing work tickets, distributing safety equipment, selecting associates for job assignments, and directing them to the job site location.
• Occasionally, drive temporary associates to and from job sites (mileage compensated).
• Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.
• Follow up with customers on outstanding invoices.
• Assist in temporary associate payout and process payroll from completed work tickets.
What you bring to the table:
• Customer Service attitude with the ability to work with a team and unsupervised.
• 2 years customer service experience and/or recent education or military experience.
• 1 to 2 years appointment setting, retail sales, B2B sales and/or telemarketing experience a plus.
• Highest commitment to quality customer service.
• Excellent communication skills, both written and verbal.
• Ability to multi-task and work in a fast paced environment.
• Strong computer skills; Ability to learn and work with new programs.
• High school diploma or GED required; One year of college or technical training preferred.
• Must have valid driver's license and a car that can be used for work.
• Bilingual language skills a plus.
Labor Ready, a TrueBlue company is an equal opportunity employer.
Labor Ready, a TrueBlue company believes in creating limitless possibilities for employees, workers and customers. We are in the opportunity business. We are guided by our values: Be true, be passionate, be responsible, be creative and be respectful.
As a Labor Ready employee you can :
•Make a difference in other peoples' lives.
•Be part of a dynamic and diverse team.
•Be recognized for your contributions.
•Grow and develop personally and professionally.
What you'll do as a Customer Service Representative:
• Act as a goodwill ambassador to our clients and our temporary associates.
• Build business relationships with customers and temporary associates while providing excellent customer service.
• Call customers to generate repeat sales and/or set sales appointments.
• Deliver marketing materials to potential clients.
• Assist new applicants with the employment process, answer questions and qualify potential temporary associates for eligibility to work.
• Assist with dispatch by preparing work tickets, distributing safety equipment, selecting associates for job assignments, and directing them to the job site location.
• Occasionally, drive temporary associates to and from job sites (mileage compensated).
• Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.
• Follow up with customers on outstanding invoices.
• Assist in temporary associate payout and process payroll from completed work tickets.
What you bring to the table:
• Customer Service attitude with the ability to work with a team and unsupervised.
• 2 years customer service experience and/or recent education or military experience.
• 1 to 2 years appointment setting, retail sales, B2B sales and/or telemarketing experience a plus.
• Highest commitment to quality customer service.
• Excellent communication skills, both written and verbal.
• Ability to multi-task and work in a fast paced environment.
• Strong computer skills; Ability to learn and work with new programs.
• High school diploma or GED required; One year of college or technical training preferred.
• Must have valid driver's license and a car that can be used for work.
• Bilingual language skills a plus.
Labor Ready, a TrueBlue company is an equal opportunity employer.