Assistant Manager - Full-time / Part-time

At Jack’s, we offer weekly pay, meal discounts, and a great training program! Jack’s offers the opportunity to advance within our company. We have mapped out a plan to take you as far as you would like to go within our company. Many of our employees started as cooks or cashiers and worked their way up into management, where they are now leading our company. Join the team!

Assistant Manager

Job Summary

Assistant Managers rank as second in command and this position comes with a great responsibility especially in making sure that all standards and policies of the company are being upheld.

• Restaurant management experience is a must
• Manage a team ranging from 5 to 30 per shift
• Good communication skills
• Microsoft office knowledge is a plus
• Good financial standing
• Available to work days, nights and weekends

Responsibilities include:

• Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant
• Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
• Managing the restaurant floor, focusing on regular contact with guests.​ Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
• Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.​
• Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
• Completing all required reports and paperwork accurately and on time.​ Maintaining personnel files with appropriate employment and legal documents.

Qualifications

• High school diploma or general education degree (GED) and two to four years related experience and/​or training, or equivalent combination of education and experience.​
• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests
• Must work some nights and weekends
• Basic computer skills including MS Excel, MS Word is required 

Jack's is an equal opportunity employer.

We offer our employees

• Competitive Pay
• Flexible Hours
• Extensive Training
• Meal Discounts
• Real Advancement Opportunities