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About this job

Yowza Yogurt Paradise is looking for YOU!
Looking for an energetic Store Manager to assist owner in executing all aspects of the store operations.

Essential job functions include, but are not limited to:
Manage entire operation of restaurant during scheduled shifts.
Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
Ensure that all standards and routines are incorporated into the day-to-day operations of the restaurant.
Ensure guest service in all areas meets company standards.
Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
Accurately complete designated duties such as inventory control, ordering of products, cash control.
Assist in optimizing profits by controlling product and labor costs.
Communicate and oversee the execution of product promotions.
Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews.
Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the owner
Perform other duties and responsibilities as requested by the owner
Additional Responsibilities:
Manage the operation of restaurant through the development and growth of staff, sales and profitability in accordance with established company standards, policies and procedures.
Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness.
Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
Communicate all significant issues, both positive and negative, with owner.
Requirements:
High School diploma or equivalent required.
Must have excellent customer service and employee relation skills.
Must be detail oriented with the capability to oversee store operations and multiple areas simultaneously in a fast paced environment.
Must be able to perform under pressure in a high volume store including moving and responding quickly for long periods of time.
Must be able to work in and out of different temperature ranges.
Must be able to stand for long periods of time.
Must be able to lift up to 50 pounds.
Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

Salary TBD based on experience.