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in Richmond, VA

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Hours Full-time, Part-time
Location 9100 W Broad St.
Richmond, Virginia

About this job

We have a full-time/part-time opening for a Kitchen Director.

Must be able to work various shifts per week.

  • Must have a high school diploma or equivalent.

Wage: Competitive

Requirements

Kitchen Director

Job Description

Reports to: General Manager and Operator

Position status: Non-exempt

Beginning Salary: Negotiable based on experience

Position Purpose:

 As champion of Food Quality and Safety the Kitchen Operations Manager’s mission is to create a loyal and growing customer base by providing the best customer experience. By utilizing quality requirements and systems they will provide the best Chick-Fil-A products in Richmond through speed of service, temperature of food and portion size.  They provide a positive influence on all those that come into contact with our organization.  Inspire the team to promote a quality, fast, clean and caring environment.

 Roles and Responsibilities (the order in which they will be trained and implemented):

 Product Knowledge 

  • Knows fully and executes properly all policies in the Tuckernuck Plaza Chick-fil-A Restaurant Employee Policy Manual
  • Works position when scheduled
  • Understands kitchen cleaning standards
  • Knows fully and can perform correctly all procedures for kitchen
  • Develops and makes improvements to kitchen processes and procedures
  • Knows and implements TCFA standards for quality of food, customer service, service speed, attentiveness to details, among others in the kitchen environment.

Operations 

  • Product Quality and holding
  • Food Safety
  • Food Cost Control
  • Waste Tracking
  • Equipment maintenance
  • Achieve business and organization goals, visions and objectives

  Management 

  • Developing Relationships and caring for their team members
  • Overseeing kitchen operations

 Leadership – Developing Others 

  • Hiring of Kitchen Staff – Involved in employee selection, career development, succession planning and periodic training
  • Training Certified Trainers of BOH Staff
  • Auditing and Review: They are responsible for the performance of the BOH employees, making sure that the employees complete their duties in a timely and accurate manner.
  • Development of team leaders and other team members
  • Re-training coordination with Unit Training Coordinator

 Desired Characteristics (traits and behavior needed to perform job tasks with excellence and reflecting the values of your company): 

  • High standards and practices for personal and surrounding environment cleanliness and sanitation
  • Positive attitude and constructive approach to challenging situations
  • Eye for detail
  • Process-oriented
  • Teacher/Model/Mentor
  • Effective at empowering and encouraging others
  • Demonstrates initiative-taking, action-minded, and purposeful behavior
  • Seeks roles of responsibility
  • Good problem-solving, decision-making, and conflict resolution skills
  • People person – good at relationship building
  • Great communication skills
    • Active listener
    • Asks clarifying questions
    • Delivers clear directions, instructions, guidance
  • Effective organizational skills- keep track of multiple tasks, situations, people, etc.
  • Ability to work under pressure with speed and accuracy
  • Ability to work well within self-directed atmosphere yet work effectively with team members as needed to achieve desired outcomes/goals
  • Continual learner

 Abilities Required (training, education, certifications, methods of task implementation): 

  • Leadership abilities
  • Experience working with kitchen operations
  • Understanding of overall restaurant processes and procedures
  • Ability to apply employee management strategies to ensure efficiency
  • Knowledge of all food preparation procedures
  • Knowledge of all cleaning procedures

 Physical Requirements: 

  • Ability to lift at least 15 lbs
  • Ability to stand and move around at a steady pace a minimum of four hours at a time

You must be hard-working, team-oriented, friendly, honest and have great customer skills.

Job Benefits

  • Flexible Hours...You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends.
  • College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.
  • Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Friendly Place to Work...At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
  • Opportunity for advancement!