Loss Prevention Customer Service Associate - Jacksonville - Full-time / Part-time

Marshalls, shop on: Opportunity is in store for you! Marshalls, together with T.J. Maxx, forms The Marmaxx Group, the largest off-price retailer of apparel and home fashions in the U.S. At Marshalls, our growth is creating exciting opportunities for motivated professionals every day. Here, you'll find professional advancement, individual recognition and even time for a life outside of work! Marshalls offers brand name family apparel, giftware, home fashions and accessories at prices 20%-60% below department and specialty store regular prices! Marshalls also offers expanded footwear assortments for the entire family, expanded men's departments and The CUBE, a department specifically for juniors, all at great values. The only thing better than shopping at Marshalls is working at Marshalls! Plus you can feel good knowing you are part of the largest off-price apparel and home fashions retailer in the U.S. and worldwide, The TJX Companies, Inc. TJX is comprised of four major divisions - Marmaxx (T.J. Maxx and Marshalls) and HomeGoods in the United States; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (T.K. Maxx and HomeSense). In late 2012, we acquired Sierra Trading Post, an off-price, Internet retailer of apparel and home fashions, bringing it into our family of businesses.With over $26 billion in revenues in 2012, more than 3,000 stores, and approximately 179,000 Associates, success is always in style at TJX.

We currently have the following position available:

Loss Prevention Customer Service Associate

• Greets customers and provides support as customers enter the store (ex: provides shopping carts or TJX rewards media and information).


• Provides an effective deterrent to theft by maintaining a professional and knowledgeable presence at front end.


• Monitors high shrink departments and provides customer service in high shrink departments, as needed.


• Conducts routine inspections of alarm systems and locking mechanisms, and follows up on findings.


• Promotes/encourages safe cash handling (e.g., bank deposits, cash pick-ups).


• Conducts bag checks and conducts/supports EAS tagging and ticketing audits in high shrink departments.


• Responds to EAS alarms and completes other audits and assessments as directed by the Region.


• Supports customer service initiatives in the dressing room. Encourages safety awareness and supports maintenance of a risk-free environment.


• Maintains an effective partnership with Store Management and LP team members to accomplish work assignments and overall goals/objectives.


• Coordinates and executes shrink reduction activities in conjunction with management.

Requirements:

• The ability to work independently


• Good written and verbal communication skills.


• Retail Experience or a Criminal Justice background is a plus.

In addition to our open atmosphere and supportive work environment, we are proud to offer an
exemplary benefits package that includes: Optional participation in medical, dental, life insurance,
long term disability, vision discount program, 401(k) profit sharing plan.
The TJX Companies, Inc. also provides company paid benefits such as basic life insurance and short-term disability. We offer competitive paid time off benefits,
an Associate discount, and opportunity for leaves of absences. Benefit eligibility varies depending on hours
worked and length of employment.

Marshalls is an equal opportunity employer committed to workplace diversity.