Hospital Valet Parking Attendant - Mass General Hospital

Description

Get out from behind that desk and spend your days working in a rewarding team environment while making a difference in the lives of others!

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Towne Park, one of America's leading service organizations, is looking for people like you to help us enhance the patient experience.? We are looking for caring, compassionate service professionals to provide assistance to patients, visitors and staff throughout their visit.

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Work flexible hours that fit your schedule, be eligible to receive health benefits and build lasting relationships while you gain the service and management insight essential to growing your career. In fact, 90% of our managers began their Towne Park careers serving patients!

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For over 25 years, Towne Park has been serving hospitals, hotels and casinos coast to coast - from Annapolis to Anaheim - so you'll always have a place to work no matter where life takes you!

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At Towne Park, we value workforce diversity and encourage everyone to apply.

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Are you Driven to Serve®?

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The Hospital Valet Parking Attendant provides exceptional services to patients and visitors in an attentive, friendly and efficient manner. In this key role, you will be responsible for parking and retrieving patient and visitor vehicles in a prompt yet safe manner and assisting patients and visitors upon arrival and departure from the hospital.

Some of the main duties of a Hospital Valet Parking Attendant include, but are not limited to:

Maintaining pleasant, friendly and professional demeanor with all patients, visitors, co-workers and clients.

Acknowledging, greeting and welcoming patients and visitors to the location, using appropriate Towne Park protocols.

Running at top speed to park and retrieve vehicles and driving slowly and cautiously.

Assisting patients and visitors with directions and other inquiries as needed.

Explaining parking rates and retrieval procedures to patients and visitors upon arrival.

Knowledge, Skills & Abilities:

Must be able to read and write standard English language

Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees

Must be able to perform basic math in relation to American money, understand rates applicable to time passed and understand 24 hour and military time systems

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.

Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distance

Working flexible schedules and extended hours are sometimes required.

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Lead Valet Parking Attendant

Get out from behind that desk and spend your days working in a rewarding team environment while making a difference in the lives of others!

?

Towne Park, one of America's leading service organizations, is looking for people like you to help us enhance the patient experience.? We are looking for caring, compassionate service professionals to provide assistance to patients, visitors and staff throughout their visit.

?

Work flexible hours that fit your schedule, be eligible to receive health benefits and build lasting relationships while you gain the service and management insight essential to growing your career. In fact, 90% of our managers began their Towne Park careers serving patients!

?

For over 25 years, Towne Park has been serving hospitals, hotels and casinos coast to coast - from Annapolis to Anaheim - so you'll always have a place to work no matter where life takes you!

?

At Towne Park, we value workforce diversity and encourage everyone to apply.

?

Are you Driven to Serve®?

?

The Lead Valet Parking Attendant orchestrates the service experience for patients and visitors while working alongside coworkers to ensure the site's service standards are met or exceeded. Under the direction of the Account Manager, the Lead Valet Parking Attendant has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Lead Valet Parking Attendant is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.

Some of the main duties of a Lead Valet Parking Attendant include, but are not limited to:

Promoting a teamwork philosophy through leading by example and effective communication skills

Leading the work group in delivering high levels of guest service

Appointing fellow associates to certain routine roles, assigning coworkers to non-ordinary roles at the direction of the Account Manager

Assisting the Account Manager as needed to build work schedules and making calls on behalf of the Account Manager to notify fellow associates of schedule changes or openings

Identifying and collecting revenue for all vehicles, completing accurate cash drop slips and cash drop envelopes, reconciling revenue and tickets at the end of every shift and completing the shift report and other shift paperwork with detail and accuracy

Effectively performing all the duties associated with the role of Valet Parking Attendant

Knowledge, Skills & Abilities:

Must be able to speak, read and write standard English language

Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees

Must be able to perform basic math in relation to American money, understand rates applicable to time passed and understand 24 hour and military time systems

Physical Demands & Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally.

Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distance

Working flexible schedules and extended hours are sometimes required.