Customer Service Representative

Customer Service Representatives

Sacramento-based company is expanding it's customer service group and in need of energetic and enthusiastic individuals to train in customer service and add to their team.

Job Responsibilities:

Answer inbound calls and respond to email correspondence from customers about company products.

Provide follow-up information on prior orders, address customer concerns and provide excellent customer service.

Must be able to handle additional tasks and administrative functions as designated by management within timeframe allotted.

Must meet or exceed high standard of service by appropriate, professional and accurate response of product-related inquiries.

Must be comfortable overcoming objections and addressing benefits of services in order to meet and exceed individual and departmental goals



Individual attributes and experience:

Candidate must possess the ability to multi-task in a fast paced environment, while maintaining composure

Must be detail-oriented, accountable and punctual and well versed with computer and internet processes.

Must possess 1+ years of customer service or telemarketing experience

Must have strong verbal and written communication skills

Must enjoy helping people and be absolutely comfortable on the phone

General PrideStaff hiring requirements:

Candidates must be at least 18 years of age and able to provide proof of eligibility to work in the U.S.

Must be willing to submit to a pre-employment background check and drug screen

Must be able to provide at least 3 positive, verifiable business references from prior employers or supervisors

Compensation/Benefits

$9.50-10.00/hour

Optional Medical/Dental/Life Insurance benefits

Positive work environment

Contact PrideStaff at 916-757-6100 if you feel you are qualified for, or would like to discuss this position.

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