District Operations Mgr - Dallas, TX

POSITION PURPOSE
The District Operations Manager is responsible for the execution of core AP and U.S. Retail Store Playbook initiatives within their respective district. This includes sales, profitability, shrink, operations and safety. They are responsible for teaching, coaching, and training leadership and associates in their district regarding the implementation of these initiatives without adding complexity to the store’s operation. They must be able to handle multiple projects and gain the partnership of District Management, including the store Operations Assistant Manager, to achieve goals. They must also remain focused on managing and addressing all District-specific business objectives, while supporting key AP and Operational responsibilities.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

• 25% Support DM to leverage sales and profit opportunities in the areas of Safety & Environmental Compliance, Shrink Management and Ops, AP/Operational P&L lines, Markdown Control, Theft & Fraud, Work Place Violence, Business Continuity & Crisis Management.
• 25% Execute the Company’s theft and fraud strategy. Review and analyze District shrink performance; identify trends; teach, train, and coach district’s AP and Ops team, as well as the stores Operations Assistant Manager and associates, to effectively handle opportunities; monitor corrective action. Conduct internal theft investigations and interviews as needed in partnership with Human Resources.
• 20% Teach, train and coach the store’s Operations Assistant Manager and associates to achieve district alignment and consistency and drive change and execute process improvements across district. Drive initiatives to improve simplification of stores and removal of non-value added tasks. Evaluate operational processes for areas of opportunity. Conduct and/or contribute in operational reviews; conduct monthly AP Performance Review; perform regular follow-up walks of identified deficient areas; execute game plans, communicate with District Management on progress, partner with District Manager to improve leadership and performance in partnership with Human Resources.
• 15% Teach, coach, and train others on creating a safe work environment for associates and customers throughout the district. Determine educational opportunities for all levels of associates and work through the District We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

MINIMUM QUALIFICATIONS

• Must be eighteen years of age
• The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or G.E.D.
• Must pass the Drug Test
• Must pass the Background Check and MVR
• Must pass pre-employment tests if applicable
• Be able to work a flexible schedule

EDUCATION REQUIRED
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS
Frequent periods are spent standing or sitting in the same location with some opportunity to move, occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

ADDITIONAL QUALIFICATIONS -
Be able to work a flexible schedule

PREFERRED QUALIFICATIONS

• The knowledge, skills, and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.
• 5+ years in retail industry or Home Depot equivalent. Relevant work experience in any of the following fields: Store Operations, Asset Protection, Safety, Environmental, Law Enforcement and Military
• Multi site experience (6-12 locations) with 1,000+ associates
• Supervisory experience, 2+ years of district-based Asset Protection management experience

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

• Knowledge of retail Asset Protection, Operations, and Safety processes, programs and procedures.
• Ability to work cross-functionally to identify solutions to mitigate shrink, theft, and fraud and create safe work environments
• Highly developed communication skills, both written and oral.
• Highly developed interpersonal skills for dealing with sensitive and controversial issues
• Strong analytical and financial analysis skills.
• Ability to teach, coach, and train associates to drive change and execute process improvements across region.
• Technology competence (Basic P.C. skills) Desktop Office Suite must be proficient in Word, Excel and PowerPoint, Presentation skills
• Change Management and Proje