Patient Care Coordinator - Phoenix, AZ

This position requires extensive and in-depth interaction with patients, co-workers, Insurance companies, Government and State entities, and other Hospital personnel. The Patient Care Coordinator positions require the ability to multi-task by learning other entities of Registration facets. Emphasis on team collaboration, cooperation, and continually improving the accuracy and efficiency of what the job entails.

Employees in this position are responsible for patient check in, completing the face-to-face patient interview, answering billing questions, and managing patient medical records via documentation scanning. Candidate must have the ability to work in a fast paced , high patient volume environment. Roles may vary based on the size of the hospital(s).

Primary Responsibilities:

• Be knowledgeable with various Insurance products (Medicare, Medicaid, Managed Care, etc.).
• Ability to identify and address patient issues. 
• Collect co-pays and deductibles.
• Possess excellent verbal and written Communication skills.
• Able to demonstrate practical applications of goal setting, quality control procedures and problem solving.
• Safeguard confidential information.
• Complete face to face interview with patient.
• Obtain signatures on hospital compliance forms.
• Prioritize workflow and demonstrate appropriate judgment.

Healthcare isn't just changing.
It's growing more complex every day: ICD-10 Coding replaces ICD-9; Affordable
Care adds new challenges and financial constraints. Where does it all lead?
Hospitals and Healthcare organizations continue to adapt, and we are vital part
of their evolution. And that's what fueled these exciting new
opportunities. 

Who are we? Optum360. We're a dynamic
new partnership formed by Dignity Health and Optum to combine our unique expertise.
As part of the growing family of UnitedHealth Group, we'll leverage our
compassion, our talent, our resources and experience to bring financial clarity
and a full suite of Revenue Management services to Healthcare Providers,
nationwide. 



If you're looking for a better place to use your
passion, your ideas and your desire to drive change, this is the place to be.
It's an opportunity to do your life's best work.â„