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in Billings, MT

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Hours Full-time, Part-time
Location 2519 Montana Ave
Billings, Montana

About this job

Dickey’s Barbecue Pit, the biggest and best barbecue restaurant in the world, is looking for awesome people to join our Catering Dream Team as Catering Managers and Brand Ambassadors for stores in Ogden, Layton, Farmington and American Fork.

The Catering Dream Team consists of Catering Managers and Brand Ambassadors.  The goal of the Dream Team is to build a catering focused team in each of our stores that drive catering sales throughout all of our stores. The Dream Team is goal driven with specific daily and monthly sales goals for all stores.

 

The Catering Dream Team’s primary purpose is to make sure every catering is executed flawlessly and that are customers are ecstatic with their catering experience.

 

CATERING MANAGER

 

The Catering Manager works in the field supporting an assigned store. They are primarily an account manager overseeing that catering orders are executed flawlessly and that the customer is completely satisfied. A Catering Manager’s role includes the following:

  • Sells catering events through outbound phone calls, community marketing and other marketing efforts such as attending bridal shows,
  • Helps organize and assemble caterings
  • Contacts customers to confirm order and let them know when driver is on their way.
  • Following up with customers to make sure they were satisfied by calling back within 24 hours.
  • Sends a thank you note within 24 hours to every customer.
  • Organize their customer and potential customers’ information in Salesforce.com.
  • Deliver caterings.
  • Attend and oversee full-service caterings.
  • Catering managers should be involved in ALL caterings for their assigned store.  This means General Managers need to communicate with Catering Managers daily about every catering so that the Catering Manager can follow up and manage the account relationship.

 

Requirements:

  • Must possess excellent customer service skills.
  • Must be very organized.
  • Sales experience a plus.
  • Must have basic computer and internet skills including use of google and MS Word and Excel.
  • Typical work hours are 8:30 – 5 pm but some weekend and night work is required.

Must have a driver’s license in good standing with no DUIs.