Receiver

Summary
All positions at Fresh Thyme Farmers Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service. It is the expectation of each employee to maintain a positive attitude and a willingness to be a team player.
The Receiver is responsible for accepting and logging in all deliveries to the store. This position maintains the organization and control of stockroom areas. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Store Support Department.

Essential Duties & Responsibilities

• Receives, ships, stores, and distributes product and/or material, within retail location.
• Supervises assigned receiving personnel.
• Assigns work, provides training, guides, and advises associates.
• Conducts associate parcel inspection, maintains security of receiving doors and customer/associate entrance/exit in designated locations.
• Offloads product from tractor-trailer utilizing forklift, pallet jacket, or other company supplied equipment.
• Sorts and places product or items on racks, cold storage or shelves.
• Ensures proper handling of customer special orders.
• Maintains fixture storage area and cleanliness.
• Responds promptly and courteously to customer needs.
• Other duties as assigned.

Education and Experience

• High school diploma or equivalency degree.
• Preferred 1 -2 years grocery retail experience in Store Support department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to support and contribute to team goals.
• Ability to work varied hours/days as business dictates.

Work Environment/Physical Demands

• The potential for prolonged standing, walking, squatting and/or bending.
• The ability to lift up to 50 lbs.
• Occasional high stress when dealing with systems/customers/staff.
• Ability to enter the cold case, cooler, and freezer thereby being subjected to cold temperatures for extended periods of time.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.