Sales Account Executive - Full-time / Part-time

We have a full-time/part-time opening for a Sales Account Executive.

Must be able to work various shifts per week.

• Must be at least 0 or old.

GENERAL PURPOSE
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Focus for this position will be, but not limited to the following group segments: State, Regional and National Associations, Religious, Fraternal, Government and Education/Universities.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
• Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
• Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
• Continually target and prospect for new business through telemarketing, individual creativity and innovation.
• Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
• Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
• Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
• Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
• Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
• Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
• Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Displays a neat, clean, and business-like appearance at all times.

OTHER DUTIES/RESPONSIBILITIES

• Administration: Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion.
• Contributes to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input.
• Arrives to work on time, 8:00am. Responsible for scheduled Saturday coverage.
• Community/Trade Involvement: Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
• Performs other duties as assigned or deemed necessary by management.

JOB QUALIFICATIONS

Knowledge:

• Requires knowldegde of general sales techniques.
• Requires yield management experience.
• Requires highly developed customer service skills.
• Requires ability to hear, speak, read and write English fluently.
• Requires 12th grade level mathematics, spelling and reading skills.
• Requires effective business writing skills.

Skills:

• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

Abilities:

• Understand and follow verbal/written instructions.
• Work on more than one task at a time.
• Develop strong internal and customer relationships .
• Set and manage priorities and plan activities in advance.
• Solve problems and make sound business decisions.
• Respond to coaching, feedback and training.
• Strong and effective sales skills.

Education/Formal Training: Minimum of high school diploma or equivalent.

Experience: Six months minimum in sales, customer service related position or hotel experience preferred.

Materials/Equipment Used: General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc.

Environment: Office environment, weather exposure when making sales calls.

Employees are held accountable for all duties of this job -