Room Attendant

The award winning Hilton Phoenxi Chandler is looking for part time and full time room attendants. Room attendants thoroughly clean and maintain hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction, hotel sanitation, and hotel appearance.

Responsibilities include:
-Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
-Changes sheets, makes beds and vacuum in both stay over and check out guest rooms.
-Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
-Cleans all mirrors.
-Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
-Reports needed repairs of unsafe conditions to supervisor.
-Responds to requests from guests, supervisors or management in a timely and efficient manner.
-Maintains linen cart and supplies neat and organized to department standards.
-Maintains security of equipment, keys and supplies issued each day.
-Reports lost and found articles to supervisor.
-Replaces light bulbs
-Transports trash and waste to disposal area.
-Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
-Cleans rooms in accordance to specific brand and company minutes per room standard
-Follows procedures for team cleaning and self-inspecting program.
-Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
-Keeps maid station clean and organized, and makes rollaway beds.
-Provides a professional image at all times through appearance and dress.
-Follows company policies and procedures.