Customer Service and Inside Sales - Full-time

Job Description: Launch your career with TWO MEN AND A TRUCK(R) as a customer service representative and discover the opportunities for growth, office position or movement to other franchises. At TWO MEN AND A TRUCK(R) your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system! As a customer service representative, you are the first point of contact for our customers. You will ensure a world class customer service and sales experience as you provide moving quotes and answer questions about our products and services. Job Responsibilities Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions Enter, schedule and coordinate customer moves Prepare and accurately complete all required paperwork Follow-up with customers post-move to ensure satisfaction Proactively resolve customer concerns, complaints or customer service issues May participate in other sales, marketing and networking activities in addition to charitable move coordination Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities. High school diploma or equivalent At least one year of experience Excellent customer service skills Demonstrated understanding and application of effective sales strategies and techniques Ability to multi-task and stay organized Basic computer literacy Intermediate typing skills Ability to pass a background check and drug test Please apply on this site or by visiting our website directly at https://careers.twomenandatruck.com/job-opportunities?gnk=apply&gni=8a123cf24526d884014542a537ca52d9