Account Liaison - Austin, TX

Description

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment and negative pressure wound therapy. Headquartered in Lake Forest, California, Apria owns and operates more than 400 locations throughout the United States and serves more than 1.2 million patients each year. Apria was the first such company to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. Additional company information can be found at www.apria.com .

• Responsible for taking and processing patient orders and forwarding orders to appropriate branch for delivery from on-site account facility.
• Assists branches with these orders when necessary. Confirms patient order and payor information.
• Resolves issues by identifying problems and coordinating appropriate solutions.
• Troubleshoots with the medical groups and any relevant on-site departments if issues arise.
• Assists medical groups and/or other provider groups regarding products and services available under the contract.
• Assists in the utilization process as well as transitioning members for capitation switch outs.
• Coordinates with physicians and medical groups.
• Performs other related duties as directed by supervisor.

Qualifications

• Education or experience equivalent to a high school diploma is required.
• Learn and comply with all Department of Transportation requirements determined for use of Apria vehicles.
• Must possess a valid driver's license.
• At least five years related experience is required.

Apria Healthcare is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V