The job below is no longer available.
You might also like
in San Francisco, CA
- $24.25
Verified per hour Valvoline Instant Oil Change • 22d agoUrgently hiring 2.3 mi Use left and right arrow keys to navigate - Valvoline Instant Oil Change • 22d ago
Urgently hiring 3.8 mi Use left and right arrow keys to navigate - $18.15 - $28.05
Verified per hour Macys • 1h agoUrgently hiring Use left and right arrow keys to navigate - $18.07 - $20.35
Verified per hour Macys • 1h agoGood pay Urgently hiring Use left and right arrow keys to navigate - $19.75
Verified per hour Target • 30d agoGood pay Urgently hiring Use left and right arrow keys to navigate
EAP Counselor - San Francisco, CA - Reduced Schedule Available - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Francisco, CA San Francisco, California |
About this job
32 or 40 Hours Per Week!
For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)
OptumHealth Behavioral Solutions has multiple opportunities for Employee Assistance Program Counselors with flexibility to work 32 or 40 hours per week, depending on the candidate's availability. The EAP Counselor is responsible for taking inbound calls to provide telephonic assessment and solution focused consultation to clients calling regarding their behavioral health benefits. In addition to assessment and triage, the successful candidate will engage in short-term problem resolution, authorization and referrals for routine and crisis callers.
Positions available for both licensed and non-licensed Counselors!
No evenings, weekends or holidays!
Must be available to work between the hours of 6am - 6pm Mon. - Fri.
(Shift may vary depending on business needs)
Primary Responsibilities:
- Answer inbound calls for EAP and Behavioral Health
- Assessment and triage, short-term problem resolution, authorization and referrals for routine and crisis callers
- Provide solution focused consultation to assist member with issue resolution
- Determine member eligibility and benefit coverage and triage as appropriate
- Update and enter clinical notes in care management database
Requirements
REQUIRED:
- Master's Degree in Counseling, Psychology, Social Work, or related field
- 3 years of clinical experience, POST Master's
- Availability to work Monday - Friday between the hours of 6:00am and 6:00pm
- Excellent communication skills, written and verbal
- Ability to multitask and manage competing priorities in a fast paced environment
- Strong computer skills, must be able to type and navigate around multiple systems
DESIRED ASSETS:
- California independent behavioral health license (MFT, LCSW, PsyD or Ph.D. Licensed Psychologist)
- Prior Call Center experience
- Experience supporting an Employee Assistance Program
- CEAP (or eligible to obtain)
- Prior experience in both Behavioral Health and Substance Abuse, dual diagnosis
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Keywords: Employee Assistance Program, EAP, Master's Degree, Psychology, Social Work, Social Worker, Psychologist, MFT, LCSW, PsyD, PhD, Counselor
Your Privacy Choices