Customer Service- Corrugated

Customer Service Opportunity:

SUMMARY

Take and process customer orders and address all customer inquiries and complaints.

DUTIES AND RESPONSIBILITIES

Take customer orders either directly from customers or sales representatives.

Place orders on a timely basis for purchases of materials and supplies to be used in production.

Process billing.

Handle customer complaints and questions and follow-up with appropriate internal personnel as

required.

Maintain customer files.

Process new items.

Process purchase orders.

Coordinate accounting credits.

Record and distribute customer order changes.

Fax confirmations to customers

Assist sales personnel as appropriate and assist in generating supplemental sales.

Track warehouse items to insure availability and that agreed upon minimum/maximum levels are

followed. Analyze monthly usages and re-stocking per customer

Complies with company policies and procedures.

Additional duties as assigned by management.

Job Requirements

High school diploma or GED

Experience working in a manufacturing environment

Computer data-entry experience

Experience in the corrugated box industry
As a CoWorxemployee you are eligible for Medical, Dental and Vision Benefits, Patient CareProgram, Bonus for every 1650 hours worked, 401(k), Credit Union, 2 PayrollOptions: Direct Deposit, Payroll Debit Card and an Employee ReferralBonus...Earn up to $125 referring your friends.


To apply either choose Apply Now or walk in to our
West Springfield office Monday - Friday 9 am - 12 pm.
1275 Elm Street, Suite A
West Springfield, MA 01089
(413) 781-1126

www.coworx.net
Equal Opportunity Employer