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Customer Service Representative
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 5089 Bristol Industrial Way, Suite B Buford, Georgia |
About this job
Description
VoiceNation/VoiceNation Live is a provider of telecommunication services whose profits fund our purpose: to make the world a better place for those in it. We are a company that focuses on the growth of our people while working to make a difference. We want to take imperfect people and help them grow and succeed to reach the full potential for which they were created. Our goal is to employ individuals who share our passion for growth and our desire to make a difference in the world.
VoiceNation is a preferred call center partner for thousands of business nationwide. We have immediate openings for various shifts and positions. Position placement will be determined during interview process. Our inbound call center handles calls for various clients in a professional, upbeat and friendly manner. Our Customer Service Representatives take calls ranging from order taking, appointment setting, customer service, event registration, call screening, call transfer, and more. This position requires the candidate to be reliable, dependable, and on time. Because our call center operates 24/7, 365 days a year, including holidays, candidate must be available to work weekends, including both Saturday and Sunday, as well as holidays. Must be detail-oriented, adapt quickly to change, diffuse difficult or irate callers, multi-task and possess great verbal and written communication skills.
We are currently hiring both full time and part time staff for our 2nd shift which is between the hours of 12 noon and midnight.
Requirements
MUST BE RELIABLE, DEPENDABLE AND ON TIME!!!
Available to work weekends (includes both Saturday and Sunday)
Available to work holidays
Great Phone Voice
Type 35 wpm 80% accuracy (online data entry)
Detail-oriented
Adapt quickly to change
Ability to defuse difficult or irate callers
Ability to multi-task
Great verbal and written communication skills
Attributes:
Strong Work Ethic
"Can Do" Attitude
Flexible Mindset
Friendly Personality
Team Player
Honesty and Integrity
VoiceNation Offers:
Fully stocked kitchen (company sponsored)
Close up front parking
An innovative and creative work atmosphere
Volunteer opportunities through community outreach programs
Staff development opportunities
Candidates must undergo a criminal background, drug screening and typing test. VoiceNation Live is committed to a drug and alcohol free workplace.
EEO/ADA
VoiceNation/VoiceNation Live is a provider of telecommunication services whose profits fund our purpose: to make the world a better place for those in it. We are a company that focuses on the growth of our people while working to make a difference. We want to take imperfect people and help them grow and succeed to reach the full potential for which they were created. Our goal is to employ individuals who share our passion for growth and our desire to make a difference in the world.
VoiceNation is a preferred call center partner for thousands of business nationwide. We have immediate openings for various shifts and positions. Position placement will be determined during interview process. Our inbound call center handles calls for various clients in a professional, upbeat and friendly manner. Our Customer Service Representatives take calls ranging from order taking, appointment setting, customer service, event registration, call screening, call transfer, and more. This position requires the candidate to be reliable, dependable, and on time. Because our call center operates 24/7, 365 days a year, including holidays, candidate must be available to work weekends, including both Saturday and Sunday, as well as holidays. Must be detail-oriented, adapt quickly to change, diffuse difficult or irate callers, multi-task and possess great verbal and written communication skills.
We are currently hiring both full time and part time staff for our 2nd shift which is between the hours of 12 noon and midnight.
Requirements
MUST BE RELIABLE, DEPENDABLE AND ON TIME!!!
Available to work weekends (includes both Saturday and Sunday)
Available to work holidays
Great Phone Voice
Type 35 wpm 80% accuracy (online data entry)
Detail-oriented
Adapt quickly to change
Ability to defuse difficult or irate callers
Ability to multi-task
Great verbal and written communication skills
Attributes:
Strong Work Ethic
"Can Do" Attitude
Flexible Mindset
Friendly Personality
Team Player
Honesty and Integrity
VoiceNation Offers:
Fully stocked kitchen (company sponsored)
Close up front parking
An innovative and creative work atmosphere
Volunteer opportunities through community outreach programs
Staff development opportunities
Candidates must undergo a criminal background, drug screening and typing test. VoiceNation Live is committed to a drug and alcohol free workplace.
EEO/ADA