Housekeeping Supervisor- Experience REQUIRED

ONLY CANDIDATES WITH A MINIMUM OF 2+ YEARS HOUSEKEEPING SUPERVISORY EXPERIENCE WILL BE CONSIDERED

Apply in person at 11805 Research Parkway Orlando, FL 32826 - (407)-737-6075

POSITION SUMMARY

This position is responsible for leading the housekeeping staff to continuous quality improvement; inspect rooms for assurance of the service and quality standards to ensure guest satisfaction.

ESSENTIAL JOB FUNCTIONS

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Supervise the operations of housekeeping and laundry areas to ensure the achievement of productivity and quality service standards.

• Inspect guest rooms to ensure the cleanliness standards and proper amenity and literature placement have been met.

• Prepare training for Room and Laundry Attendants in all housekeeping procedures and standards.

• Ensure that Room Attendants have sufficient amount of necessary supplies through supply and linen inventories.

• Prepare weekly schedule for housekeeping and laundry personnel following company labor guidelines (MPR standards).

• Clean and service guest rooms as needed.

• Report room repairs or unsafe conditions to Manager and Maintenance.

• Work and track projects daily to upgrade the quality of guest rooms.

• Respond to housekeeping request from guest or management in a timely, efficient and friendly manner.

• Report and track lost and found articles.

• Follow company polices and procedures (i.e., OSHA, BBP regulations and other state and local regulations).

• Apply all safety and security polices consistently.

• Participate in hiring and evaluation process.

• Perform other duties as assigned by supervisor or management.

EDUCATION/EXPERIENCE REQUIRED

MINIMUM EDUCATION:

MINIMUM EXPERIENCE:

• 2+ years of Supervisory Experience REQUIRED

MINIMUM SKILL REQUIREMENTS:

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Must be able to comprehend and speak the English language. Spanish preferred as well.

• Must have good organizational and communication skills.

• Possess attention to detail.

• Must have the ability to train others.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

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Must be physically and visually able to utilize the computer and other necessary office equipment.

• Capable of working in a fast paced environment and in stressful situations.

• Must be able to walk and stand for long periods of time.

• Must be flexible in hours/days.

• Must responds to multiple task interruptions in order to provide service to internal and external customers.

• Must adhere to the company dress code.