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Digital Product Consultant
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Golden Valley, MN Golden Valley, Minnesota |
About this job
The role of the Digital Product Consultant is to enhance Optum's value proposition by executing on key market digital product solution strategies driving acquisition, improvement and adoption of products. Utilize voice of customer, key market, demographic, regulatory/security and industry data to assist in the prioritization and execution of interactive capabilities. Support our internal partners in developing digital value propositions across the Company. Owns the execution of the digital product leveraging multiple product and IT methodologies (e.g. Agile, Customer Insights, product lifecylce management). This position is a stepping stone to strategic digital product manager.
Major Responsibilities
Work with digital product teams to determine appropriate digital touch points for customers
Support roadmap development for digital capabilities and produce necessary artifacts – solution development thru UAT
Work with product leads and business analysts to aggregate data from various data stores to provide key insights into market dynamics and segments that provide the greatest opportunity for delivering value to our customers.
Work with IT developers and SAs to determine feasibility and implementation of business needs (e.g. feature/function, modality, etc).
Provide and coordinate day to day digital release schedules with Digital Release team including defect/issue resolution and external vendor portals and project management process for our secure sites
Manage and coordinate site content inventory
Develop strong understanding of the project life cycle including Agile methodology
Effectively coordinate and communicate program/operational progress, status and issues with key stakeholders including peers, partners and leadership
Requirements
Degree in business, marketing, finance or other business related field.
Demonstrated interactive/digital product management or development
5+ years product management experience or market segment role, execution and evaluation of product/program or equivalent experience .
Proven ability to lead and excel in a heavily matrixes environment.
Demonstrated ability to build a collaborative culture and relationships across the organization and with external strategic and distribution partners.
Demonstrated ability to operate with the business unit leads.    
Demonstrated ability to synthesize, prioritize and drive recommendations to execution
Demonstrated ability to translate professional expertise and business goals into strong results delivering high-quality products and services in a systematic, integrated fashion; working closely with the business partners in the distribution and product management groups
Proven ability to leverage resources across disparate functions in multiple geographical locations.
Ability to work effectively individually and as part of a diverse team and demonstrate a track record of meeting rapid-pace, demanding, sophisticated client needs.
Collaborate effectively within a large dynamic organization, across multiple stakeholders.
Proven ability to work effectively with mid to top level internal and external stakeholders.
Critical thinking and problem solving skills
Time management, organizational, and prioritization skills and ability to balance multiple priorities
Strong relationship and interpersonal skills.
Strong influencing and negotiating skills.
Excellent written and verbal communication skills.
Consultative and collaborative style.
Competencies and Best Practices for High Performers
Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly.
Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; Seeks to persuade rather than force solutions or impose decisions or regulations.
Helps plan and supports the development of individuals' skills and abilities so that they can fulfill current of future job/role responsibilities more effectively.
Effectively presents ideas, information and materials to individuals and groups. Effectively prepares and provides structured delivery; facilitates workshops or meetings in a structured manner, can facilitate and manage group process.
Understands how an organization must change in light of internal and external trends and influences; keeps the big, long range picture in mind; builds a shared long-range organizational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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