IT Digital Delivery Manager

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Summary: The Delivery Manager is part of the ePMO group that supports the Interactive Design Service (iDS) team in Southfield Michigan. The team provide research, user experience, visual design and front end development to Optum. The team has implemented a process to operationalize the practice due to significant expansion of staff. To learn more about UHG IT careers, this video.

Responsibilities:
Driving delivery and managing stakeholder routines to support project execution
Leading teams working in a scaled-Agile methodology
Creating project plans, communicating those plans and managing to those plans
Actively managing and mitigating issues, risks, assumptions and dependencies
Developing a program road map that provides visibility to stakeholders for work in progress
Support for new requests for creative team services for digital initiatives
Driving consensus and decision-making with stakeholders
Providing status reporting to stakeholders on a regular basis
Manage project metrics, resource allocations, financials status
Support development of process improvement such as common templates, standard repositories, and develop efficiencies in execution
Facilitate change requests for work in progress (estimation, review and acceptance)
Support collaboration with ePMO operations and program staff in enterprise programs
Partners with other ePMO program management personnel to identify efficiencies in execution (e.g., procurement, finance, vendor management, etc.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM

7 + years of IT project management experience managing a portfolio of 3M+
5 + years managing multiple staff in technology initiatives
Experience working in development of digital experience (B2C or B2B)
Successful track record of delivering complex, cross application projects on scope, on time & on budget
Excellent collaboration, team building and relationship management skills
Excellent written and verbal communication skills
Ability to communicate technology matters to business partners
Self-directed and able to produce results in a large corporate, matrix environment
Bachelor's degree or equivalent experience
Computer proficiency in Microsoft Office Suite
Must be able to work in Detroit office
Able to work flexible hours to support collaboration with distributed teams (may include some weekends)
Ability to travel overnight 10%

ASSETS:
Experience in Planview
Experience in Clarity
Experience in Visio
Experience in MS Project
Knowledge of how projects fit into a program portfolio
Experience with SharePoint or a similar collaboration tool
Experience within the healthcare industry
Prior experiences using Agile or scaled-Agile methodologies/processes
PMP certification

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.