The job below is no longer available.

You might also like

in Millsboro, DE

Use left and right arrow keys to navigate
Hours Full-time
Location Millsboro, DE
Millsboro, Delaware

About this job

We are looking for ... Client Liason 

 
Client Liaison
Home Instead Senior Care, a successful non-medical home care company, is seeking a Client Liaison for client management of care and quality assurance.  The Client Care Coordinator will evaluate clients to develop and/or maintain a plan of care, will follow up with quality assurance visits, and will problem solve issues with client/caregiver relations.  The primary goal of the Client Liaison is to ensure the highest level of quality of our services.
Our offices are located in Camden-Wyoming, Delaware and Lewes, Delaware. For more information about our company view our website at www.homeinstead.com/179


 
The successful candidate will have:
  • 3+ years of experience in the senior care or health care industry. A clinical background like nursing or a community based background like social work for seniors would be ideal, but is not required.  
  • The ability to work independently in a field position, with a self-starting, upbeat, positive, go-getter attitude.
  • Excellent organizational skills, problem solving skills, and customer service.
  • Ability to make presentations to groups.
  • Will bring their own team player attitude to our team-oriented environment.
  • A warm, friendly, compassionate demeanor with elderly clients.

Job Responsibilities may include but are not limited to:              
  • Develop and maintain positive and healthy relationships with clients and their families through quality assurance visits, phone calls, and special events.
  • Plan and execute a schedule that ensures each client has at least one quality assurance visit per month.
  • Communicate effectively with clients and family members, as well as other office staff and CAREGivers to coordinate various aspects of a client’s care.
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service.
  • Conduct client/CAREGiver introductions as scheduled
  • Provide community education regarding senior care issues and resources 

Qualifications
  • CNA or medical related knowledge preferred ... or related field
  • 5+ years experience in ...
  • Experience with ...
  • Effective written and verbal communication
  • Ability to ...
  • US Citizen or Green Card holder
  • ...