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in Millsboro, DE
Client Liaison - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Millsboro, DE Millsboro, Delaware |
About this job
We are looking for ... Client Liason
Client Liaison
Home Instead Senior Care, a successful non-medical home care company, is seeking a Client Liaison for client management of care and quality assurance. The Client Care Coordinator will evaluate clients to develop and/or maintain a plan of care, will follow up with quality assurance visits, and will problem solve issues with client/caregiver relations. The primary goal of the Client Liaison is to ensure the highest level of quality of our services.
Our offices are located in Camden-Wyoming, Delaware and Lewes, Delaware. For more information about our company view our website at www.homeinstead.com/179
The successful candidate will have:
Job Responsibilities may include but are not limited to:
Qualifications
Client Liaison
Home Instead Senior Care, a successful non-medical home care company, is seeking a Client Liaison for client management of care and quality assurance. The Client Care Coordinator will evaluate clients to develop and/or maintain a plan of care, will follow up with quality assurance visits, and will problem solve issues with client/caregiver relations. The primary goal of the Client Liaison is to ensure the highest level of quality of our services.
Our offices are located in Camden-Wyoming, Delaware and Lewes, Delaware. For more information about our company view our website at www.homeinstead.com/179
The successful candidate will have:
- 3+ years of experience in the senior care or health care industry. A clinical background like nursing or a community based background like social work for seniors would be ideal, but is not required.
- The ability to work independently in a field position, with a self-starting, upbeat, positive, go-getter attitude.
- Excellent organizational skills, problem solving skills, and customer service.
- Ability to make presentations to groups.
- Will bring their own team player attitude to our team-oriented environment.
- A warm, friendly, compassionate demeanor with elderly clients.
Job Responsibilities may include but are not limited to:
- Develop and maintain positive and healthy relationships with clients and their families through quality assurance visits, phone calls, and special events.
- Plan and execute a schedule that ensures each client has at least one quality assurance visit per month.
- Communicate effectively with clients and family members, as well as other office staff and CAREGivers to coordinate various aspects of a client’s care.
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
- Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service.
- Conduct client/CAREGiver introductions as scheduled
- Provide community education regarding senior care issues and resources
Qualifications
- CNA or medical related knowledge preferred ... or related field
- 5+ years experience in ...
- Experience with ...
- Effective written and verbal communication
- Ability to ...
- US Citizen or Green Card holder
- ...