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est. per hour
Bilingual Customer Service Rep
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Saint Petersburg, FL Saint Petersburg, Florida |
About this job
Job description:
-Answer incoming calls from customers who are inquiring about their energy bill
-Assist customers with questions about their account and rates being billed
-Educate new customers who are interested in enrolling about company services
-Update contact information including addresses, billing information, etc.
-Toggle between multiple computer screens which contain information about the customer account, energy rate, utility, and billing information
Qualifications:
-Bilingual (fluent Spanish and English)
-2+ years of recent call center experience (Required)
-Proficient with computers
-Knowledgeable of call center KPIs
-High School Diploma/GED
-Professional written and verbal communication skills
This is a contract-to-hire position and candidates must be able to work between 8 AM - 8 PM, Monday - Friday.
Qualified candidates please apply to the posting and email me directly with an updated resume in Word format.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
-Answer incoming calls from customers who are inquiring about their energy bill
-Assist customers with questions about their account and rates being billed
-Educate new customers who are interested in enrolling about company services
-Update contact information including addresses, billing information, etc.
-Toggle between multiple computer screens which contain information about the customer account, energy rate, utility, and billing information
Qualifications:
-Bilingual (fluent Spanish and English)
-2+ years of recent call center experience (Required)
-Proficient with computers
-Knowledgeable of call center KPIs
-High School Diploma/GED
-Professional written and verbal communication skills
This is a contract-to-hire position and candidates must be able to work between 8 AM - 8 PM, Monday - Friday.
Qualified candidates please apply to the posting and email me directly with an updated resume in Word format.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
Customer Service/Call Center