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in Portsmouth, VA

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Hours Full-time, Part-time
Location 1301 Frederick Blvd
Portsmouth, Virginia

About this job

Position Type: Employee
FLSA Status: Non- exempt

 

 

Position Summary:

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service by providing outstanding customer experience. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales/profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Inform customers of natural food specials by staying current with present, future, seasonal and special ads.
  • Recommend and offer product samples of natural food items to help customers discover new items or products they inquire about while ensuring they get the products they need.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management of customer or employee accidents.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of items in need of repair.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
  • Must be 18 or older
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, subtraction)
  • Current food handlers permit once employed
Desired Previous Job Experience
  • Retail experience
  • Second language (speaking, reading and/or writing)

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening

Regions: Mid-Atlantic
Posting States: Virginia

 

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
 

Company Overview
The Kroger Family of Companies is the largest traditional grocer in the country with 82B in revenue and 339,000 associates. The company operates 2,476 supermarkets and multi-department stores in 31 states under two dozen local banners including Kroger, Ralphs, Fred Meyer, Food 4 Less, Fry’s, King Soopers, Smith’s, Dillons, QFC and City Market. Kroger associates also serve customers in 779 convenience stores, 393 fine jewelry stores and 737 supermarket fuel centers the Company operates. The Company also operates 41 food processing plants in the U.S.

Headquartered in Cincinnati, Ohio, The Kroger Family of Companies focuses its charitable efforts on supporting hunger relief, health and wellness initiatives, and local schools and grassroots organizations in the communities it serves.

 

 Posting Notes:  VA || Portsmouth || 1301 Frederick Blvd || 23704 || Kroger Stores || [[mfield2]] || Customer Service; Natural Foods; Store Operations || Employee || Non-Exempt || Part-Time || None