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Hours Full-time, Part-time
Location Los Angeles, CA
Los Angeles, California

About this job

Pitney Bowes Seeks a New Business Account Manager

Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Many of the companys solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. For more information, please visit us on the web at www.pb.com.

This position will sit in our Communications Solutions business unit. This business unit provides technologies that help businesses of all sizes better communicate. We offer a full range of meters, digital color printers, inserters and sorters that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. Our shipping solutions serve mail centers to production shipping. We provide digital solutions so organizations can create the right relations with the right customers. We are currently seeking a New Business Account Manager to The New Business Account Manager(NBAM) is responsible for growing Pitney Bowes market share in the mid and commercial competitive mailing market segment in an assigned geographic area. In doing so, the incumbent is responsible for achieving sales goals from current Pitney Bowes customers, competitive users and non-users of mid-tier and commercial mailing market. The NBAM is responsible for improving the retention rate of current Pitney Bowes customer, improving the conversion rate of the lease portfolio and cross-selling simple solutions.. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Los Angeles, California location.

Responsibilities include, but are not limited to:

Channel Partnering Partner with dedicated tele-sales and retention resources to ensure complete territory and account coverage. Leverage resources to assist in making customer contacts, validating applications, identifying new sales opportunities, conducting DNA and assist with closing business on an as needed basis. Ensure complete territory and account coverage. Partner with retention resources to assist with "at-risk customers to resolve issues and assist in retaining customers as needed.

Sales Activity Reporting Ensure the timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools i.e., SalesForce

Pipeline Management & Forecasting Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sale to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.

Sales Execution Based on direction established by customer marketing and the Major Account Director (MAD) executes sales contacts based on campaign requirements, sales leads and other national sales execution requirements.

Personal Development & Training Take personal accountability to complete all assigned training, certification and personal development requirements as required.

All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply

Qualification
Required Qualifications:

Experience - Strong successful personal sales history involved in high activity HUNTER MENTALITY and transactional sales. Minimum 2 years successful inside or outside sales experience.. Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results. Ability to show consistent year over year success in finding and displacing traditional competitive accounts.

Education - Four (4) year college degree with a high-level of business acumen is preferred. Strong knowledge of the mailing and print industry is preferred.

Specialized Skills - Ability to maintain and manage the sales process with a large number or accounts, maintaining contacts and continuing to follow-up on the sales status and process.

Excellent planning skills to develop sales activity plans

Organization to manage time effectively to maximize sales execution and territory coverage

Completely proficient to sell simple solutions to all assigned account types

Planning & Organization - Self- directed with the ability to effectively plan and document daily sales activities including appointments, customer call-backs, new contacts, competitive user calls, etc. Plan a balanced mix of calls to ensure complete coverage of the assigned territory and all opportunity types.

Sales Resources - Ability to work with multiple sales resources to assist where required - i.e., Tele-sales & Retention, Conquest and Solutions Specialists, etc.

Technology - Hands on use of PC and various software programs. Proven use of Customer Relationship Management (CRM) tools - i.e., SalesForce etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting tools. Frequent telephone usage. Has the ability to effectively communicate with sales director and customers using a variety of technology and communication tools - i.e., email, web-meetings, etc.

Work Environment/Physical Demands - Frequent travel throughout the assigned geographic territory to make a high number of face-to-face customer contacts with current Pitney Bowes customers and competitive users - approximately 90% of the time. Ability to effectively work in an agile work environment using a variety of communication tools to communicate with customers and with other Pitney Bowes resources; working in a non-typical office environment remotely.

To learn more about Pitney Bowes and the many other opportunities available, please visit www.pb.com/careers.