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About this job

Seelbach Hilton Louisville

What you will be doing

  • Greets all customers with a friendly tone and smile.
  • Provides quick, friendly and personal service. Initiates dialogue and develops rapport with customers by learning their favorite drinks and food items.
  • Generates customer satisfaction; responds appropriately to customer concerns.
  • Answers phones in a friendly manner and using a personal greeting.
  • Sells and serves baked goods and miscellaneous food items.
  • Maintains the highest level of standards for all food product preparation.
  • Provides top quality coffees and other beverages.
  • Brews coffee, serves customers, cleans coffee station.
  • Sets out daily newspapers, create checks, collect payment, accurate accounting of all sales.
  • Adheres to all Company recipes and measures.
  • Produces superior product presentation. Inventories product and orders products.

Requirements

  • High school diploma or equivalent.
  • Must be able to communicate, speak and write English.
  • Customer service skills required, preferably in a coffee shop, restaurant and knowledge of coffee drinks preferred.
  • Must be able to multi-task, work on own or on a team, able to handle cash register and money.
  • Organized and detail-oriented.
  • Cash handling and customer experienced preferred.
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer