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About this job



Overview:

As a Retail Security Detective, you will protect the assets of the Company, help maintain a safe business environment and monitor and enforce Associate compliance to Company policies and rules of conduct. You will be responsible for promoting shortage prevention and awareness and conducting audits. In addition, you will work to detect and apprehend shoplifters and other customers who commit thefts, misuse Macy'scredit cards and/or commit other crimes on Macy's premises. This position leads to greater responsibilities within our Security division.

Key Accountabilities:

  • Complete all Security training requirements and maintain personal certifications as required by law
  • Understand and maintain strict compliance with the law and Company policies concerning apprehensions, search and seizure and the preservation of evidence
  • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in Security-sponsored training events
  • Conduct audits to ensure Sales department compliance to merchandise exposure standards and loss prevention
  • Recover stolen merchandise and apprehend shoplifters and other customers who commit fraud or other criminal acts against Macy's
  • Investigate criminal violations against the person or property of any customer or Associate committed on company premises
  • Respond to customer and Associate accidents to facilitate first aide and minimize Company liability
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits and other activities as assigned by the Security Manager
  • Testify in court concerning any case, criminal or civil, wherein the Company is a party in interest to which the Detective is summoned

Skills Summary:
  • Possess New York State security guard certification
  • Prior retail Security experience a plus
  • Possess strong verbal and written skills
  • Ability to adapt to possible stressful and hostile situations
  • Ability to respond to alarm calls during non-business hours

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.