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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Hatfield, PA
Hatfield, Pennsylvania

About this job

Description

Job Scope

Record and verify information, process documents and provide customer service and auctioneer support during and after sales of vehicles up for auction. Position may function in either lower or upper block position as outlined in the following section.

Key responsibilities

  • Verify invoices for accuracy, appropriate bid amount, correct buyer information, ect.
  • Resolve sale price discrepancies or refer to supervisor where appropriate
  • Offer post-sale inspection (PSI) service to buyer and coordinate initiation of PSI process
  • Process "IF" sales
  • Obtain required signatures and distribute documentation for sold vehicles
  • Record lane and Simulcast bid amounts and enter customer related data in computer system
  • Provide assistance to auctioneer with monitor operation, information verification and bid review
  • Process bills of sale as required
  • Notify supervisor of customer or system issues in support of efficient resolution and continuation of sale
  • Observe all applicable safety and health procedures
  • Perform other duties as assigned by supervisor
  • Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights
  • Work with auctioneer to verify system information accurately represents vehicle
  • Verify vehicle run order to ensure appropriate vehicle is being keyed and sold
  • Operate monitor, work with auctioneer to review Simulcast bids
  • Provide arbitration and other vehicle announcements to support auctioneer
  • Pick up and distribute bills of sale to the front office, when needed
  • Notify manager or supervisor of customer issues or concerns or systems issues to ensure speedy resolution and continuation of the sale
  • Visibly demonstrate safety commitment by following all safety and health procedures
Qualifications

Education & Specialized Knowledge

  • High School Diploma or equivalent required
  • Effective communication skills required
  • Problem-solving and organizational skills
  • Ability to remain focused and composed during fast-paced sale-day activities
  • Regularly required to stand, walk, reach, talk and hear
  • 6 months - 1 year of clerical, office, and/or customer service work experience preferred
  • Including ten-key and computer data entry

Benefits:

Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.


About Manheim:

Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.

A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.


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Organization : Manheim
Primary Location : US-PA-Hatfield-2280 Bethlehem Pike
Employee Status : Regular
Job Level : Individual Contributor
Shift : Day Job -
Travel : No
Schedule : Part-time
Unposting Date : Ongoing